Are Deutsche Post and DHL the same?
DHL is part of the world's leading logistics company Deutsche Post DHL Group and comprises the following business units: DHL Paket, DHL Express, DHL Global Forwarding, DHL Freight, and DHL Supply Chain.
For tracking, simply enter your shipment number at the top and the current status will be displayed in the package tracking system.
How do I contact Germany post?
Please note: For customer inquiries regarding letters and parcels, please contact our customer service. The Group headquarters's switchboard at Bonn can be reached by +49 (0)228 182 0.
Shipment Tracking and Status (Personal and Business)
Is DHL owned by the German post office?
DHL became a wholly owned subsidiary of Deutsche Post in 2002. Deutsche Reichspost is succeeded by Deutsche Bundespost. As a government agency, Deutsche Bundespost is responsible for national and international postal services and telecommunications.
Mail from the Deutsche Post is delivered daily from Monday to Saturday. If it doesn't fit in your postbox, the postman or woman will ring your doorbell and if you aren't in they might leave post with a neighbour.29-Oct-2018
How do I know if my DHL package has been delivered?
The fastest and most efficient way is by going to the DHL website and entering your tracking number. You can enter up to 10 at a time to receive a status update and location of the shipment. There are also the following options: Phone: 1-800-225-5345.10-Jul-2020
Please keep in mind that usual delivery times can vary depending on the product /service and origin/destination relation, from 2-3 days for neighboring countries and up to 20 days for countries with long distances. The merchant or online shop usually indicates the expected delivery time on its website.18-May-2022
How do I know when my DHL package will arrive?
If you don't have a tracking number available and just want to check when DHL usually delivers to you, go to the parcello page and click on the button "Only the times (without tracking number)". Then you enter your address and a time window will be displayed.
How do I complain to DHL Germany?
Please contact the DHL Parcel customer service or call +49 228 4 333 112*.
Deliveries from Monday to Saturday. Saturday Delivery without extra charges.18-May-2022
What happens if a parcel is not delivered DHL?
If your parcel has been delayed or has gone missing, contact the sender which could be the customer service department of the online store where you placed your order. They may ask DHL to investigate your case.
If your package has already arrived in your country and the DHL tracking info has not updated since it's arrival, it is likely because your package has been handed off from DHL to your local postal provider for the final leg of delivery. Sometimes DHL tracking will end, or “freeze”, once this hand off has occurred.01-May-2019
What happens if DHL lost my package?
You can contact them by calling (800) 225-5345. The customer care representatives will ask you for more information. Be ready to disclose the tracking ID number, the name of the person who sent the parcel, or the original shipping address.
Deutsche Post
What is Deutsche Post DHL Group purpose?
We use our logistics services to connect people and enable flows of goods and trade to every corner of the world – we view this as our purpose.10-Mar-2020
How fast is German post?
Even back in its bureaucratic days, the German post office had a reputation for speedy delivery, and the private company has further improved on it: 95% of letters are delivered within one day, and 99% within two days.
1-2 business days
Does Deutsche Post deliver on Sundays?
Germany's Ministry of Labor on Wednesday rejected Deutsche Post's (DHL) request to deliver post on Sundays despite a surge in orders amid the coronavirus lockdown.22-Apr-2020
Are Deutsche Post and DHL the same?