Can I change my ferry time DFDS?
You are unable to make changes to your booking online once the journey has commenced. To change any parts of your booking whilst travelling, please contact us on live chat or for Dover-France or Newcastle-Amsterdam bookings call 0344 848 6090 and for Newhaven-Dieppe bookings call 0800 917 1201.
On our Channel routes reservations are totally refundable with our flexible tickets, if cancelled 48 hours or more before departure (on written request to Customer Service email).
What happens if you miss your ferry DFDS?
If you missed your sailing, you have no claim for refund or credits of the amount paid for the trip. On our English Channel services, if you miss your ferry crossing for any reason, you can transfer free of charge (subject to availability) to the sailing directly after your original booked crossing time.
Depart on any sailing within 72hrs either side of your booked crossing for no additional costs on arrival at the port, subject to availability. No administration fees – only pay the difference in fare price to travel more than 72 hours either side of the booked crossing.
Can I board an earlier ferry?
Usually, the ticket that you purchase is only valid for the crossing you have booked. Some ferry companies allow you to change your departure time at the port, but this usually only happens if multiple ferry sailings are available per day.29-Nov-2021
In order to cancel your ferry tickets, you need to make a cancellation request at least 3 days (72 hours) before your ferry is scheduled to depart.
Can you get a refund on ferry tickets?
Most ferry companies will offer full refunds if you cancel your ferry tickets with enough time in advance. Using the Ferryscanner website, you will be able to see the free cancellation period during the booking process.30-Jun-2022
Can't find a good price or need advice? Open Monday-Friday 8:00 - 18:00 and on weekends and bank holidays 10:00-18:00 - call +370 46 323 232 or email pax.lt@dfds.com. We make sure every customer gets friendly service and attention.
Can I add a passenger to my DFDS booking?
Concerning myself, it is free (no added cost) to add a passenger (less than 27hrs before departure exactly when I did it). Make sure your bookings details are right.09-Mar-2015
In summary, if you bring snacks that are not meat, dairy or plant-based at all, you should be okay to carry them on board if they are for personal consumption. Checks can be made at EU entry points to see people are not carrying anything which is not allowed.15-Jun-2022
Can you take food on DFDS ferry?
DFDS state that you are allowed to take your own food and soft drinks on board to be consumed in your cabin (no alcohol).
You'll need to arrive between an hour and 30 minutes before your scheduled sailing time.
Can I just turn up at Dover and get a ferry?
You can just turn up of course. However, you may well end up paying a premium amount of £££ for your last-minute crossing, just like lo cost plane co's, crossing fares get more expensive, the later you leave it.
Make sure you leave in plenty of time – check-in closes 90 minutes prior to scheduled departure time for foot passengers and 60 minutes prior to the scheduled departure time for all other categories of traffic.
Can you smoke on DFDS ferries?
Yes you can smoke outside on the ferry on deck. There is wifi ( free in the Highest class cabins ) but in the other class cabins you have to pay.
1 hour before the sailing. We recommend that late running traffic should contact the check in staff at port of departure prior to arrival!
Do you need a passport for the ferry to Isle of Wight?
The Isle of Wight is just a few miles from the UK mainland and unless you're travelling on a yacht or private plane, your trip to the Island will start with a ferry crossing. It's quick and easy, you can come by car or on foot and you don't need a passport!
Direct Ferries
Can I cancel my P&O ferry booking?
Can I cancel and get a refund? Anyone affected by the cancellations will be able to claim a full refund or amend their travel dates. Passengers are advised to contact P&O Ferries on 01304 448877 or at customer.services@poferries.com.18-Mar-2022
5 days
Can I get my money back from P&O Ferries?
P&O Ferries has accepted that the refund pledge on its website is misleading and says it will be changed. Customers cannot choose to have a refund. They will only receive money back if P&O cancels their crossing.06-Apr-2022
Can I change my ferry time DFDS?