Can I contact FedEx via email?
If you need help tracking the status of your orders or shipments via email, call U.S. Customer Support at 1.800. 463.3339. We have updated our list of supported web browsers.
Text 29372 to chat with our Virtual Agent.
How can you tell if a FedEx email is real?
These fraudulent emails appear to originate from a FedEx employee (e.g., 'bjones@fedex.com'). The body of the message may contain a fake notice related to FedEx services or may contain only a random phrase or sentence. Be aware that the attachment contained in the email may contain a computer virus.
GoFedEx 1.800. 463.3339. Or use one of these numbers if you need U.S. TDD services, or billing or international support.
What is the email address for FedEx claims?
- Complete the online claim form. Step 2: Add supporting documentation now or after you file. For Freight claims, please send supporting documents to file.freightclaim@fedex.com. Step 3: Submit your online claim form.
printandgo@fedex.com
How do I contact FedEx about a delivery problem?
To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.
7 days
How many times does FedEx attempt delivery?
Delivery attempts If a signature is required, the driver will typically try to deliver the package up to three times. If a label has been applied to the back of the tag, the driver was unable to leave the package due to signature requirements or felt the package was not safe to deliver.
If you happen to come across an email from FedEx that looks suspicious, be sure to report it to the company. To do that, you need to report the email to abuse@fedex.com or contact the Customer Protection Service. FedEx will look into your case and try to block the sender for good.
Was FedEx hacked?
FedEx said in a statement that it too was investigating and "we currently have no indication that our environment has been accessed or compromised." Moody's did not return a message seeking comment.22-Mar-2022
Track Your FedEx Shipments via Email You can track the status of up to 30 FedEx® Shipments with just one e-mail request!
What do you do if FedEx doesn't deliver?
If your package's tracking status says it was delivered but you can't find it, go to our tracking page and follow these steps:
Calling 1.800. GoFedEx (1.800. 463.3339) and say "track my package," then follow the prompts.17-Dec-2021
Can I track FedEx without tracking number?
If you don't have a tracking number, you can still track your package by using a reference number associated with your shipment, or a purchase order number. Did you know? With FedEx Delivery Manager® you don't need a tracking number to track your package.
Here are a few things you need to keep in mind if you're going to file a claim for FedEx lost packages. If the contents of the package cost less than $100, you can complete the entire form online and request a refund without documentation.25-Mar-2021
Will FedEx refund for late delivery?
You may request a refund or credit of your shipping charges if we miss our published (or quoted, as in the case of FedEx SameDay®) delivery time by even 60 seconds. This guarantee applies to all U.S. shipments, commercial and residential, to all 50 states.
If your shipment experiences concealed loss, damage, delay or collect-on-delivery (C.O.D.) payment, you should file a claim within 21 calendar days of the delivery date. For any non-delivery or misdelivery of your shipments, you should file a claim within nine months of the ship date.
Who is the boss of FedEx?
It means the driver may have accidentally marked it delivered and even received by you. They could have delivered it to another similar address and marked it delivered.01-Aug-2021
Why is FedEx holding my package for so long?
Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.29-Aug-2021
Can I contact FedEx via email?