Can I track my Staples order?
To check the delivery status of your order, click on the Order Status page and then provide your order number and zip code. Or, if you're logged in to staples.com®, click on "Order Status" and select the appropriate order for tracking information.15-Apr-2015
Allow 2-3 days for production time and an additional 2-7 days for delivery time. We ship to locations within the United States and Canada. Most orders are shipped UPS Ground Service.
Who does Staples Canada ship with?
FedEx, Purolator, Xpresspost, and Canada Post Shipping Services at Staples Solution Shop | Staples.ca.
We generally ship via UPS and/or FedEx. However, there may be instances when shipping via USPS, DHL, etc.
What happens if I don't pick up my Staples order?
If your order is not picked up within 5 days, the items will be cancelled from the order and a cancellation email notification will be sent. Your account will not be charged for abandoned/cancelled orders. Do I get my Staples Business Advantage contract pricing when I pick up in store? Yes.
We've likely cancelled your order or an item in your order due to not having available stock. We do our very best to ensure that all items on Staples.ca are available in our warehouse, so you can get your order quickly. On rare occasions, when products sell quickly, keeping the inventory current can be a challenge.19-Jul-2022
Does Staples use UPS or FedEx?
Shipping services at Staples. Staples offers a variety of FedEx shipping options to meet your shipping needs—including returns. You can even ship internationally, with help from a Staples team member if you need it.
Guaranteed early morning delivery for time-critical shipments. Delivery as early as 8 am to major cities in the 48 contiguous states.
Does fully shipped mean delivered?
Fully shipped just means the order has shipped, not that it has been delivered.06-Dec-2017
UPS®
Does Canada Post ship Purolator?
Update: Yes Canada Post will feed the parcel to Purolator.02-Jan-2021
Where do we deliver? We deliver to addresses within Canada only. Only Canadian phone number can added to the order, otherwise this may result in the order being cancelled.18-Apr-2022
Does Staples Mail USPS packages?
The U.S. Postal Service will no longer be offering its services at Staples stores across the country. Those services, which were handled by Staples employees, will be discontinued at about 500 of the office supply retailer's locations by the first week of March.05-Jan-2017
US Express Shipments: Shippers to the US can choose our express option that guarantees delivery within 2 business days between 10.30AM. For a more economical express option, choose a delivery in 2 business days throughout the day.
What time UPS delivers?
Other than time-definite air deliveries, shipments are generally delivered anytime between the hours of 9:00 a.m. and 7:00 p.m. (and sometimes later) to residences, and by close of business for commercial addresses. UPS cannot schedule a specific delivery time within that window.
Your order confirmation is very likely on its way! Due to the high volume of online orders being placed you may experience a slight delay in receiving the initial email, up to 24 hours.25-Jul-2022
How long will staples hold a print order?
How long do I have to pick up my order? Your order will be available at the store you choose for 5 days after you receive confirmation that your order is ready for pickup.
Call us right away at 888-515-8880, or send us an email.
Can you return opened items to Staples?
Unopened, unexpired items may be returned at any time. Opened or expired items cannot be refunded.
Shoppers will receive the QR code and return drop-off instructions via an online returns portal, then can bring the code to one of the participating Staples stores or a retailer's brick-and-mortar location. Consumers will not need to print a label or package the return.13-Oct-2020
Can you return online purchases to Staples?
How do I return or exchange something I've ordered online? You can bring your item to any Staples retail store, even if you ordered it online. You may also call Staples Preferred Customer Service at 1-888-515-8880.
Can I track my Staples order?