Does DHL deliver from China?
Our network covers right from China to every corner in the United States. Through our extensive coverage, we can deliver your orders from China to your customers' doorsteps in excellent condition.
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How long does a DHL package from China take?
Please keep in mind that delivery times can vary depending on the product/service and origin/destination relation, from 2-3 days for neighboring countries and up to 20 days for countries with long distances.18-May-2022
Call DHL eCommerce on +86 400-8423550 (North) Call DHL eCommerce on +86 400-8423551 (South) Contact DHL eCommerce Personal Send Email. Contact DHL eCommerce Personal Frequently Asked Questions.18-May-2022
Is DHL fast from China?
DHL's timeliness is very fast and is usually sent to your address within 3 to 7 days.20-Sept-2022
Generally, Chinese customs officers visit different sites within the port during working hours to process and release items whose duties have been paid with adequate documentation. The process can take between 1-2 days or more depending on the season.
Will DHL collect from my house?
Simply call our friendly team to book your collection over the phone, pack your parcel and a DHL courier will collect from your home or business premises. You don't even have to set up an account for parcel delivery with DHL by phone.
How to book a courier collection
How does DHL pick up work?
If you are returning a product to us and have received a DHL pre-paid label from us, you can request a pick-up for the product by using DHL Express. When we send a DHL pre-paid label to you via email, there will be a PDF containing the DHL Waybill number on it. You will need this to schedule your pickup.
Standard air freight between China and the US generally takes around 8-10 days. It's not that planes are slower; it comes down to the fact that air freight processes are more complicated than for express freight.
Why is my DHL shipment on hold in China?
If you track your shipment and it appears to be on hold at the destination, it may be because the receiver has closed its deliveries at the moment. Contact your receiver to see if the company is open for deliveries. We will make another delivery attempt when the receiver is again open for deliveries.18-Mar-2020
Express shipping
What is DHL in Chinese?
敦豪快递 : DHL : dūn háo kuài dì | Definition | Mandarin Chinese Pinyin English Dictionary | Yabla Chinese.
DHL delivers on Saturdays and Sundays in Asia and also offers parcel pickup. In Asia, DHL even delivers on public holidays if required.16-Jan-2020
How do I contact DHL about my package?
You can contact their support by writing an email to mnl.customercare@dhl.com or by filling out the form.
Delivery delays can be caused by events beyond the control of DHL, e.g. weather events, local disruptions like public holidays, customs or strikes. In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop.18-May-2022
Can DHL hold a package for pickup?
With DHL Express Holiday Hold, customers can request a vacation hold for packages. They will be held safely at the DHL Express service center during certain holidays or for a custom period of time. After a hold, DHL will also resume regular delivery to home addresses after the specified date.15-Jul-2020
Your DHL shipment can take anywhere from 2 to 8 business days for domestic shipments within the US. Your DHL shipment can take anywhere from 3 to 14 business days for international shipments.19-Mar-2021
Does customs open every package?
Do customs open every package to verify information? No, customs officers will not open up your package or packages without good reason. Every package is put through a scanner machine, or an x-ray machine, to verify that the items you are shipping match your customs forms.07-Aug-2019
Shipping to the United States from China can take anywhere from 1-35 days depending on the shipping method you choose. Here are the typical number of days it takes to ship from China to the US depending on the method.
How long does DHL clearance event take?
The DHL “Clearance Event” tracking update means that a package is being cleared through customs. The Clearance Event taking place is usually a customs paperwork check or determining whether customs duty is due. If a DHL “Clearance Event” update remains for over 48hrs you should contact DHL for more details.09-May-2022
Does DHL deliver from China?