Does O2 still have live chat?
Chat to us online Live chat is the quickest way to get in touch with us.
The free webchat button can be found in the top left-hand corner of the page. When you launch the webchat, you will be taken to the next available agent in little or no waiting time.
How do I connect to O2 customer services?
Please get in touch with our Business Customer Service to discuss your options. You can do this by dialling 202 from your O2 phone or using our Contact us page. We can make various adjustments to the way we communicate with you and how we provide your contract, mobile phone bill, and more.
Calls to 03 numbers will cost the same as other standard fixed line numbers (starting 01 or 02) and are included as part of any inclusive or free minutes allowance on O2 tariffs.
Is O2 202 number free?
Get in touch by calling us on 202, free from your O2 phone, or on 0344 809 0202 from any other phone. We'll do the rest.
RCS, also known as Chat, is an enhanced messaging experience on Android devices that is an upgrade to simple text/SMS and is similar to iMessage or WhatsApp. Chat is enabled by Google's Android platform and is accessible using either Google's Android Messages app or Samsung's Messages app.25-Mar-2022
Can you email O2 customer service?
Unfortunately O2 withdrew email support quite some time ago which beggars belief from a communications company. The only ways of communicating with customer service are via the Contact us link. Perhaps one of the admin team @Toby @Marjo @Anonymous can possibly assist in finding an adviser able to email you.25-Jan-2015
Freephone numbers beginning 0800 or 0808 (most are already free from landlines), will also be free to call from mobiles starting from 1 July 2015. After that date, you won't be charged for calling any number starting 0800 or 0808 from your O2 phone and they won't appear on your bill.
Who called 03448090202?
It is a genuine O2 number. There's likely notes on your account so call them back but I'd use a different number.28-Oct-2020
You can reach the Payment Management team on 0800 902 0217.
How do you check your contract on O2?
Check your O2 contract status
No calls to 0345 numbers are not free. However they tend to be included in call packages as numbers you are able to call without paying extra charges. It is worth checking with your provider to see if these numbers are free to call or if they will charge you for calls to these numbers.30-Jul-2017
Are 0333 numbers chargeable?
Information on calling 0333 numbers 0333 numbers are charged at the same rate as to any landline. This is the same for all 03 numbers, as regulated by Ofcom – and is true regardless of whatever method you use to call up.17-Mar-2017
When calling a 0345 number on O2 it is charged exactly the same as if you were phoning a number starting with 01 or 02. All phone numbers starting with 0345 are charged as part of all inclusive minutes on a contract or sim-only deal and are charged at 30 pence a minute if on Pay-As-You-Go.26-Jun-2017
Is 0344 a free number?
Numbers starting with 03 Many organisations use 03 numbers such as 0300, 0344 or 0345 as an alternative to more expensive 084 and 087 numbers. Calls to 03 numbers will cost no more than a call to a 01 or 02 number. This means calls to 01, 02 or 03 numbers will come out of your inclusive minutes.
If you decide to leave us, you can cancel your contract any time by calling 202, free from your O2 phone, and giving 30 days' notice.
Is 0800 free from mobile?
Calls to numbers beginning 0800 and 0808 are free from all landlines and mobiles. Yep, free! However, numbers such as 0844, 0845, 0870 and 0871 are more costly to ring, whether you're calling from a landline or mobile. Numbers starting with 09 are typically the most expensive.16-Jun-2021
Check the Messages app version: Make sure you and the person you're chatting with have the latest Messages app version. Check your default messaging app: Make sure that Messages is your device's default app for SMS. Check your Android version: Chat features only work if you're on Android 5.0 or higher.
What's the difference between chat and messaging?
Messaging works across channels (owned or third-party) and across devices. While live chat is typically located on a company's web site or in an app, a company with a holistic messaging solution can be contacted in that context and on social channels too — but it's all part of the same conversation.31-Oct-2019
While SMS certainly has use-cases it's well suited for, it also comes with several limitations that many app users might find prohibitive. And while in-app chat typically offers more functionality and flexibility, it comes with constraints such as needing to be connected to the Internet.12-May-2020
What numbers are free on O2 contract?
It's free to call freephone numbers starting 0800 or 0808 from your mobile phone or landline.
Does O2 still have live chat?