How can I call DHL for free?
000800-050-1009.18-May-2022
How do I speak to a real person at DHL UK?
HOW CAN WE HELP YOU?
Our WhatsApp digital assistant is available 24/7 to track your shipments, subscribe to shipment notifications, and answer general customer service enquiries.
How do I call DHL customer service?
DHL Customer Service Contacts
What happens if a DHL parcel is not delivered?
Contact customer service If the delivery status of your package remains unclear, be sure to contact us straight away. When contacting customer service, you will be asked to provide the consignment number and, if possible, an accurate and detailed description of the goods and packaging.08-Jun-2022
Usually, the shipper or online shop is able to provide the tracking number or ID. If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. If not, please contact your shipper or online shop.18-May-2022
Does DHL work on Sunday in India?
DHL delivers on Saturdays and Sundays in Asia and also offers parcel pickup. In Asia, DHL even delivers on public holidays if required.16-Jan-2020
You will need to take your 14-digit shipment number (provided in your confirmation email) to your collection depot. You will be asked to sign for the parcel and will need photographic proof of identity and proof of address to collect it, e.g. Passport and Driving License.18-May-2022
Does DHL require a phone number?
Your official company letterhead. Sender's full name and address, including postal code. Sender's telephone, fax or mobile number and VAT number. Receiver's complete address details for the recipient of the shipment, including telephone, fax or mobile numbers.16-Nov-2017
The simple answer is Yes! DHL does provide delivery options on Saturdays.
Does DHL text you to pay?
In most cases the communications concern the sale of consumer goods over the Internet where payment may be requested before the goods are delivered. Please be advised that DHL does not request payment in this manner. DHL only collects money due for official DHL related shipping expenses.18-May-2022
Gone are the days when a recipient needs to wait in all day for a parcel to be delivered. With our email and text notifications, your recipient will receive a one-hour time slot on the morning of the delivery and a 'You're next' text when they are the next stop on the driver's route.
Why is my DHL shipment on hold?
The “on hold” message is often an indication that your package has stopped moving entirely, and is staying in one place. It is usually due to a delay in the package's journey. For example, if a border between countries is closed, your package will appear as “on hold” because DHL cannot get it through.08-Dec-2021
DHL Same Day Customer Service is there for you 24 hours a day, 7 days a week, 365 days a year—always available to help you meet any shipping challenge.
How can I complain to DHL?
You can file a complaint with the sender, which could be the customer service department of the online store where you placed your order. They will ensure that your complaint is dealt with by us. You can also submit your complaint to DHL Parcel's customer service department.
How long does DHL Express take? DHL international shipping times will vary depending on where you're shipping to, but major destinations can be reached from the US in 4-6 business days.
What is DHL email?
Official DHL communication is always sent from @dhl.com, @dpdhl.com, @dhl.de, @dhl.fr or another country domain after @dhl. We never use @gmail, @yahoo or other free email services to send emails.18-May-2022
If your shipment is lost, damaged, missing content, or it arrived later than the published delivery commitment, you will need to complete the correct corresponding claim form to ensure that DHL has all relevant information necessary to process your claim and resolve the situation as quickly as possible.
Does DHL refund for lost packages?
DHL offers refunds for over 50 service failures including “late deliveries”, “lost packages” or “wrong surcharges applied” but needless to say, shipping carriers deliberately make it difficult for businesses to claim refunds.
How can I call DHL for free?