How can I claim insurance in DTDC courier?
No claim shall be entertained by DTDC for any loss or shortage / damage / non-delivery / breakage / leakage / pilferage, etc. of the consignment unless a written claim is lodged within three (3) days from the date of delivery subject to the provisions under risk coverage or general liability clause of DTDC.
It can be cancelled by going to the 'Bookings' section on the app home page, and then selecting 'Cancel My Request'. Once you raise a request for cancellation, it will be sent to the relevant team for approval. A representative will call you to get your feedback and process the cancellation & refund.
What if DTDC lost my package?
In the event of any loss DTDC shall provide COF (certificate of facts) on request. A COF charge of 0.2% on the invoice value shall be charged. 12) No claim shall be entertained by DTDC for any loss or shortage damage non-delivery / breakage / leakage / pilferage, etc.
It is a provision from the company for the benefit of the customer to protect against the transit risks when the goods are not insured by consignor. The coverage is extended if customer chooses to avail the provision by paying the stipulated risk coverage charges.
What happens if courier is not delivered?
What do couriers do with undelivered packages? Generally, nonmailable packages are returned to the sender. But, if for any reason the sender will not or cannot receive it, the courier company will hold onto a parcel for a while so that the owner can file a claim. However, they cannot wait indefinitely.20-Sept-2017
You can file a complaint for loss of parcels, non-delivery or wrong delivery of an article, non-refund of charges, and non-receipt of acknowledgement among others.11-Mar-2019
What is DTDC full form?
The full form of DTDC is the Desk to Desk Courier & Cargo. DTDC Express Limited, headquarter is located in Bangalore, Karnataka is an Indian courier delivery services firm.
Bluedart Express Ltd is most highly rated for Job security and advancement and DTDC Express is most highly rated for Culture.
What is the cost of DTDC per kg in India?
DTDC –Express Air mode Courier Charges – (100gram to 2kg)
Normally the retailer you bought the item from is responsible for getting it to you safely and in one piece. When you buy something with a credit card, the retailer and the credit card company are both liable, giving you extra protection.16-Mar-2022
Who is the CEO of DTDC?
Subhasish Chakraborty, Founder, Chairman and Managing Director of DTDC pioneered DTDC's unique franchise-based business model that is not only the first of its kind in the Industry but also has been emulated overseas and studied as a business case by leading management institutes.
2-7 days
How safe is DTDC?
DTDC is the worst courier service provider The company took another 12 hrs to deliver after repeated pursuance. It is worst experience particularly when you require time sensitive delivery. Not at all reliable.20-May-2015
Is it safe to send laptop through dtdc courier? All of the couriers are ok for a “commodity level” item such as a laptop..just pack well and insure it properly. Detach the battery. DHL is good, but dtdc is cheaper, and gets the job done.
How many attempts does DTDC take?
When you accept a packet, you commit a delivery. All courier company attempt delivery at least 3 times before they can send a packet to the sender.
When a courier company delays a shipment, you can always claim compensation from them. However, usually its amount will be lower than the loss really suffered. Moreover, there is no guarantee that you will receive any compensation.02-Dec-2019
What happens if parcel is stolen?
If it appears that your package has been stolen, contact the seller or retailer that sold you the item. Retailers have different policies and processes for handling stolen items, but you're usually entitled to a refund or a replacement.23-May-2022
If any goods are damaged or lost, say so clearly in the delivery receipt and get the driver of the vehicle or the loader to countersign it. Scan it or take a picture using your mobile. You must also take pictures of the broken goods and use them in your mail to the transporter.09-Jun-2019
What is insured parcel post?
Parcel post insurance is coverage for damage to or loss of an item shipped through either a government courier such as the US Postal Service or a private courier company. The courier itself often provides this insurance, and the premium is based on the value of the items being shipped.
The five most common reasons for package misplacement: Package not scanned at the origin by the carrier. The package enters the supply chain without confirmation or scan and travels in the shadows until someone figures it out and corrects the problem. Human error by the carrier during sorting, or package not loaded.12-May-2017
What is DTDC blue service?
DTDC Blue provides assured Second Business Day (SBD) delivery to remote destinations with limited connectivity, where cargo cannot be delivered at the next business day. DTDC Blue Features. Service beyond the DTDC plus destinations. Delivery of documents and packages up to 10 kilos.
How can I claim insurance in DTDC courier?