How can I replace my IDFC FASTag?
Your FIRSTforward FASTag can also be replaced at toll plazas where an IDFC FIRST Bank FASTag Point-Of-Sale is present.
In case of any complaint or query pertaining to any Transaction/s, the tag member may contact us by either by calling us on our customer care at 18002669970.
Can I order new FASTag?
Paytm Payments Bank also offers the option to purchase and/or activate your FASTag. You can contact the customer care team at 1800-102-6480 and/or write to the customer care team via email at fastag@paytm.com for further queries.17-Aug-2022
How to get FASTag?
How do I replace FASTag with new?
Please call our Customer Care on 1800 419 6606 for replacement of the FASTag. The new tag issued to you will be linked to your old tag account and relevant balance amount will be transferred in the new tag.
Price (Rs. Tag Replacement Cost Rs: ₹ 100. This pricing is applicable only for tags purchased via Paytm Mall only. Security deposit and Threshold Amount applicable will be carried forward from the previous FASTag on the same vehicle.
How do I contact FASTag customer care?
We are delighted to answer your queries. Feel free to contact us on below given Customer Care Numbers: Please call 1800 3006 9090 / 1860 266 6888 (Local call charges applicable) Timings: 24*7.
If the scanner at a toll plaza fails to read a valid and functional FASTag, the user is exempted from paying toll tax and can drive through the toll plaza free of cost.
How do I connect to IDFC customer care?
so how can i change the name that is on my fastag or how can new owner apply for new fastag while there is already fastag issued with the same vehicle number? A new FASTag could be applied after the old one gets surrendered by the old owner. FASTags are non-transferable
Can we order 2 FASTag for same vehicle?
Only one FASTag can be issued against any particular vehicle at any given point of time, in case customer reaches to PPBL for new FASTag issuance, customer has to ensure that earlier issued FASTag against same vehicle are destroyed and demolished.
There are authorised physical points all across the country to get free FASTag. You can find temporary booths at NHAI toll plazas providing FASTags. Similarly, there are FASTag booths at RTOs, transport hubs, several petrol stations, and service centres. There you can get a FASTag almost instantly.06-Jun-2022
Can I use FASTag without sticker?
You cannot use FASTag without attaching the sticker to your vehicle. The system works on the RFID technology, and for that, the sticker is the main component. The scanner will scan the tag sticker at the toll gates for contactless toll payments.06-Jun-2022
Customers who have purchased an IHMCL FASTag can download this myFastag App and 'Link IHMCL FASTag' with their bank account. can create a New UPI ID instantly and pay/recharge through any of your bank accounts, or pay using any BHIM UPI App active on your mobile.
Can I apply second FASTag online?
Indian Highways Management Company Limited No, you can not use 2 FASTags for one car. only one will work or in most of the cases another tag will not be issued.
You can cancel/close/deactivate your FASTag account either by connecting with the customer support staff of your FASTag issuer or by logging in to the mobile application of your FASTag issuer/prepaid wallet. Alternatively, you can also log in to the official website of your FASTag issuer bank.17-Aug-2022
When should I replace my FASTag?
In general scenarios, you wouldn't need to replace the FASTag sticker unless it's damaged. That can happen if unfortunately your car's windshield breaks or the sticker peels off and can't be used again.06-Aug-2022
No, FASTag is issued after submission of KYC documents for every specific vehicle. Suppose a FASTag is purchased for a car and has been used in a truck, then such FASTag will be blacklisted. Users are instructed not to do this at all.16-Feb-2021
Can we transfer money from old FASTag to New FASTag?
Wallet to wallet transfer is not allowed.
You can activate your FASTag either by yourself or by visiting any certified bank branch near you. To activate your FASTag yourself, you need to download the 'My FASTag App' and enter the required details such as Customer ID, RFID Number, Wallet ID, Vehicle ID.17-Aug-2022
What if the FASTag gets damaged?
What if the FASTag gets damaged? In case the FASTag gets damaged, you as a vehicle owner / user should approach your Tag issuing bank and request them for a replacement.
How can I replace my IDFC FASTag?