How do I actually speak to a person at FedEx?
Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.
These fraudulent emails appear to originate from a FedEx employee (e.g., 'bjones@fedex.com'). The body of the message may contain a fake notice related to FedEx services or may contain only a random phrase or sentence. Be aware that the attachment contained in the email may contain a computer virus.
What is the FedEx toll free phone number?
Contact Air & Ocean Freight Forwarding
What do you do if FedEx doesn't deliver?
If your package's tracking status says it was delivered but you can't find it, go to our tracking page and follow these steps:
Calling 1.800. GoFedEx (1.800. 463.3339) and say "track my package," then follow the prompts.17-Dec-2021
How do I stop fake emails from FedEx?
If you happen to come across an email from FedEx that looks suspicious, be sure to report it to the company. To do that, you need to report the email to abuse@fedex.com or contact the Customer Protection Service. FedEx will look into your case and try to block the sender for good.
Compose a new email message to track@fedex.com — leave the subject line blank. 2. In the body of the message, type your job order or tracking number(s).
Was FedEx hacked?
FedEx said in a statement that it too was investigating and "we currently have no indication that our environment has been accessed or compromised." Moody's did not return a message seeking comment.22-Mar-2022
If you don't have a tracking number, you can still track your package by using a reference number associated with your shipment, or a purchase order number. Did you know? With FedEx Delivery Manager® you don't need a tracking number to track your package.
What is FedEx account number?
Your account number is the nine-digit number on the top right corner of your invoice. If you don't have any invoices handy or you can't view them on FedEx® Billing Online, please contact us. A FedEx representative will go through some security steps with you before providing your account number.
You can reach the FedEx Alert Line in the United States at: 1-866-42-FedEx (1-866-423-3339).
Do FedEx send emails?
FedEx does not send unsolicited emails to customers requesting information regarding packages, invoices, account numbers, passwords or personal information.
You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800. GoFedEx 1.800. 463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.
How long can a FedEx package be delayed?
How long will they hold it?” We'll hold your package for up to 7 days for a FedEx Ground® or FedEx Express® shipment before returning it to the shipper.
Delivery attempts If a signature is required, the driver will typically try to deliver the package up to three times. If a label has been applied to the back of the tag, the driver was unable to leave the package due to signature requirements or felt the package was not safe to deliver.
Why does my FedEx package keep getting delayed?
Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.29-Aug-2021
Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it's not unusual for a shipment to go more than 24 hours without an update while it's on its way to the final destination. This is especially true during periods of long travel.
Why is my package still in transit FedEx?
Packages in the FedEx system are scanned at various points between pickup and delivery. It isn't unusual for a package to go more than 24 hours without a scan while in transit. Your package may still be on the move and there are no new updates.
Even after a package is en route, you can request to have us hold it at a nearby location for pickup. With many shipments, there's no need to wait for a delivery attempt. Simply enter the tracking number online or call 1.800. GoFedEx 1.800.
How does ransomware get on your computer?
Ransomware is often spread through phishing emails that contain malicious attachments or through drive-by downloading. Drive-by downloading occurs when a user unknowingly visits an infected website and then malware is downloaded and installed without the user's knowledge.
How do I actually speak to a person at FedEx?