How do I arrange a collection on TNT?
Pickup request
What is TNT consignment number?
The consignment number is your permanent reference number for your shipment. It can be used to track your shipment at any time. Every shipment needs a consignment note with a unique TNT consignment number. It contains all the necessary details and accompanies your package through its journey.
For urgent enquiries, please contact our Customer Services department on 0345 6080630.
Do TNT pick up from your house?
Wherever it's going and whatever it requires, we'll collect, handle and deliver your shipment with all the speed and care it demands.
Please call 1300 851 131.
How do I speak to a person at TNT?
Support
Our Customer Support Team work between 8am and 6pm Monday to Friday and will respond within 24hrs (excluding weekends).
Does TNT have live chat?
You can contact the TNT Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.
Bring the slip and take a look at the printed information. In the second line, you will find a 13 digit code. This code is a combination of alphabets and numbers. You need the consignment number if you wish to complain as well, about the parcel.
What do you mean by consignment number?
The consignment number is your permanent reference number for your shipment. It can be used to track your shipment at any time. Every shipment needs a consignment note with a unique TNT consignment number. It contains all the necessary details and accompanies your package through its journey.
Tracking number and consignment numbers are the same, they allow the buyer to track the package.
Can I pick up my parcel from TNT depot?
Can I collect my shipment from your depot? Yes. If you have received a "we missed you" card from our driver, please use the Re-delivery Service to reschedule delivery or arrange to pick up your pracel from our depot.
To arrange a convenient delivery date, please visit our tracking page. After a failed delivery attempt, we will hold your document for 30 days. During this 30-Day period, we will attempt to redeliver following contact from you.
Is FedEx and TNT the same company?
FedEx has acquired TNT. Bringing FedEx and TNT together will allow us to build upon the strengths of both companies, leading to a brighter future, connecting even more people and possibilities around the world.
TNT deliveries are made are made during working hours on working days, excluding weekends and bank holidays. TNT make three delivery attempts as standard.
Can I book TNT without an account?
For infrequent shipments without creating an account, you can get started immediately with our online shipping tool. Book your shipment in four easy steps.
TNT is a delivery company that delivers packages either world-wide or within a country by couriers. The company picks up parcels from the sender and then delivers them to the addressee.
How do I book a Fedex courier?
Three steps to scheduling pickups online: Log in to Schedule & Manage Pickup. Choose the account number and fill in the pickup address, package information and other details. Click 'Schedule pickup'.
You will need to call the Customer Service department on 13 11 50, quote your order reference number / account number and request the cancellation of the order.
How long does TNT take to deliver?
Delivery within 3 to 5 working days on this service throughout Europe and the rest of the world (remote destinations may take a little longer). Delivery time for TNT may vary according to where you live. TNT has an integrated network across 200 countries which makes it a good contributor in shipping in today's economy.
How do I arrange a collection on TNT?