How do I check my DTDC complaint?
DTDC Customer Care :
What does DTDC do with undelivered packages? Generally, parcels that cannot be delivered are returned to the sender. However, if the sender is unwilling or unable to accept the package, the DTDC courier will store it for a while so that the owner may submit a claim. They cannot, however, wait endlessly.03-Jun-2022
Can we track Dtdc Courier by phone number?
Services such as Consignment Tracking (Domestic & International), Pin-code serviceability and City serviceability are provided through SMS Tracker: To Track your Shipment Type 'TRACK2-7 days
How do I complain about not receiving a package?
Postal Service For delayed mail, either domestic or international, call 1-800-275-8777 to file a complaint. Or go to USPS online, choose the tab marked "Where is My Package" or "Where is My Mail." For lost or damaged mail, file a claim for either international mail or domestic mail.26-May-2020
How to try for compensation
Who is responsible if courier loses parcel?
Therefore, in most cases, If the parcel goes missing the retailer is the one to put things back on track and it is the responsibility of the retailer for the parcel until it is delivered.24-Jul-2017
Normally the retailer you bought the item from is responsible for getting it to you safely and in one piece. When you buy something with a credit card, the retailer and the credit card company are both liable, giving you extra protection.16-Mar-2022
What do I do if my parcel isnt delivered?
Check the delivery address you gave the seller. Then contact them and ask where your order is. If the seller claims they've delivered it or don't know where it is, you can ask for a redelivery. You might be able to get a refund in some circumstances.
If you don't have a tracking number, you can still track your package by using a reference number associated with your shipment, or a purchase order number.
Can we track Dtdc courier without tracking number?
Can we track DTDC courier without tracking number? You may track the status of the domestic / international shipments by Airway Bill or Reference number. Enter the required Airway Bill or Reference number by using 'Tracking' box on the top, left side of the web page or the Tracking page.
One of the ways is through the India Post SMS service. All you have to do for this is type send the typically 13-digit India Post tracking number via SMS on 166 or 51969. Alternatively, if you are online you can track your India Post delivery through the Ship24 website.
How many times DTDC tries to deliver?
How many times DTDC tries to deliver? When you accept a packet, you commit a delivery. All courier company attempt delivery at least 3 times before they can send a packet to the sender.
Domestic Priority Blue Dart values your time. That is why it prioritizes fast and secure delivery of your packages.10-May-2022
Which is faster DTDC or speed post?
In major metropolitan areas, speed post is more reliable and efficient. The postal service delivers 99 percent of letters via priority mail between 1 to 9 days, compared to 92 percent via private courier services, which can take up to 10 days.09-Aug-2022
If you've ordered a package to be delivered to your house and it arrives late, you have a right to contact the retail company for a refund. Under the Consumer Contracts Regulations—laws established in 2014 to regulate purchases made online or over the phone—you're entitled to request a refund for late packages.
Can you get a refund if delivery is late?
Your consumer rights if a delivery date is missed If the retailer was aware you needed the item on the date agreed, you are entitled to cancel the order and claim a refund. Alternatively, you can agree to a new delivery date but try to negotiate a discount.10-Mar-2020
With real-time tracking and tracing capabilities, the courier and the customer will always know where the package is during the delivery process.
Why delivery is delay?
The most common factors resulting in delayed delivery are misspelled, incomplete or outdated addresses, failed delivery attempts, incorrectly completed order forms, package redirections, customs, and poor weather conditions.
The most common factors leading to delayed delivery are the following: Misspelt, incomplete or outdated address – when the courier driver fails to deliver the package to an address which is difficult to find, a new delivery attempt will not be made unless the customer provides all the necessary details.31-Jan-2020
Can I pick up a failed delivery?
You may pick your item up at your local Post Office no later than the day before your redelivery was scheduled. Bring your Redelivery Notice (PS Form 3849) and a photo ID to collect your item. This will cancel your scheduled Redelivery.
How do I check my DTDC complaint?