How do I check my Zara order?
You'll receive order status updates via email. You can also access this information in the Purchases section. If you aren't registered, click on the “Order Information” link in your confirmation email to track it.
The estimated delivery period is 2-4 business days, depending on the delivery address. If your order contains a ZARA HOME item, the time period may be increased up to 24 hours.
Which courier service does Zara use?
Zara has tied up with Blue Dart Express Ltd, Delhivery Pvt Ltd, Gati Ltd for delivery of orders.04-Oct-2017
What happens if you don't pick up your Zara order? If you order an item and never pick it up, it's usually sent back and you'll receive a refund. The deadline for collection is usually sent in your order confirmation.14-Mar-2022
Can I return Zara online purchase in store?
You have 30 days from the shipping date of your order to return your purchase from Zara.com. The items should have all tickets attached and be in perfect condition. You can return your order at any Zara store free of charge in the same market/region where you made the purchase.
Can You Return Zara Sale Items? Yes, sale items can be returned for a full refund unless they do not have the original tag. The only items not available for returns are underwear, fragrances, customized items, cosmetics, or swimwear if they are not returned in original packaging or pristine condition.23-May-2022
Is Zara considered fast fashion?
In fact, Zara is known as the original fast fashion brand. The term “fast fashion” was coined by the New York Times in the 1990s to describe the way Zara could take a garment from design to stores in under 15 days.22-Aug-2021
Zara's sizing is known to run smaller than most, so it's usually recommended to size up to get the best fit.31-Jul-2022
How long does Zara hold online orders?
If after 15 days from the date your order is available for delivery or pickup, and the order could not be delivered for reasons not attributable to us, we may cancel the Contract and it will be terminated.01-Sept-2021
Its clothes are handmade in London by knitters and seamstresses earning above the London living wage.12-Jan-2022
Do Zara do free returns?
You can return your order at any Zara store free of charge in the same market/region where you made the purchase.
Conclusion. The message “with delivery courier” means that your package has been scanned by your courier and they are bringing it to you. You should have it that day, or in the following few days.08-Dec-2021
Can I return Zara shoes without tag?
For in-store returns, they ask that you bring back all original packaging and tags (if you have them), but tags can be off and packaging can be opened.06-Sept-2022
When you return an item without tags, chances are you will have to pay for the return shipping costs. Most retailers are not going to like the fact that the item is coming back without tags. Some will deny the return completely; others will tell you that the return shipping costs are going to be at your own expense.16-Aug-2021
Why won't Zara let me cancel my order?
Remember, you can't cancel or modify you order if it has progressed to an advanced preparation status.
The exchange and return period is 30 days from the purchase date. To exchange or return an item purchased from any of our stores, you must present the paper sales receipt.
How do I return an online order?
Most businesses with an online store have a return policy in place.
If your original receipt is in paper format, you can generate a digital version of the same receipt by scanning the QR code that is found printed on the receipt.08-Apr-2021
What is Zara exchange policy?
You have 30 days from the shipping date to exchange your purchase from Zara.com free of charge. The items must have all their labels and be in perfect condition. You can change the size of your items by accessing the order details. Just select the items to exchange and the size you would like to receive.
Delivery charges will not be reimbursed. Unless you hand the goods over in a ZARA store in India or via a messenger/courier organised by us , you shall bear the direct cost of returning the goods.21-Sept-2017
Does Zara offer price adjustments?
No, the company does not have a Zara price adjustment policy at this time. While many retailers offer price adjustments both online and in-store, the Spanish apparel retailer is not one of them.
How do I check my Zara order?