How do I contact Aus Post?

For help and support on this service, you can email us at textyourchoicefeedback@auspost.com.au. If your query is regarding your delivery, please visit our help section or call us at 13 76 78 (13 POST).

Can you print at Auspost?

Customers can print their return labels at selected Post Offices with ease. They simply show staff a return reference number or present an electronic version of the label on a mobile device and it's done. This service is free for your customers and available at over 3,500 Post Offices.

How do I send a gift through the post office?

Step 1: Buy an envelope from the post office and inserting the letter inside the envelope, paste it and write 'speed post' at the top. Step 2: Mention the receiver's name, postal address and phone number on the left side of the envelope.16-Oct-2019

How much does it cost to send a letter in Australia 2022?

This includes an increase of the basic postage rate for ordinary small letters delivered at the regular timetable from $1.10 to $1.20. It also includes price increases at the same rate (9.1%) for the delivery of ordinary large letters up to 250 grams. The new prices are proposed to take effect from January 2023.25-Aug-2022

Does Auspost have live chat?

Meet the MyPost Business chatbot, your 24/7 assistant - Australia Post.15-Nov-2021

What happens if my parcel is not delivered?

When a parcel cannot be delivered it will be held in storage at the carrier facilities. If the shipment is held in storage, you, the sender, will have to make the arrangements for the re-delivery within 24 hours.

How do I send a package?

How to Ship a Package

Step 1: Pick Your Box. Use a box that's big enough to safely fit what you're sending.
Step 2: Pack Your Box.
Step 3: Address your Package.
Step 4: Choose a Mail Service.
Step 5: Calculate & Apply Postage.
Step 6: Ship Your Package.

How do I create a parcel label?

You can create a shipping label manually through your carrier's online services. It's not the fastest method, but it's fine if you're shipping a low volume of packages. Simply visit the carrier's website, fill out the shipping label template, and then download the file and print it out.

How do I verify my identity with Australia Post?

Take your identity documents and form(s) to a participating Post Office. You can find a list of Post Offices online or call 13 POST (7678). There is no need to make an appointment. An experienced Australia Post representative will perform the identity check.

Can we send gifts through India post?

The same day delivery, midnight delivery and sending gift to family and friends is now possible here. You may send online gifts through post or choose the gifting sending option through post. Now let us see how sending gifts through posts works.18-Sept-2020

How can I send an international gift?

Step 1: Where, What, & How Much Can You Send?
Step 2: Choose an International Shipping Service.
Step 3: Prepare Your Box.
Step 4: Write the Address.
Step 5: Calculate & Apply Postage.
Step 6: Create Your Customs Forms & Labels.
Step 7: Send Your International Shipment.

How do I ship through India post?

Manner of Prepaying Postage The postage on a parcel, and also the registration fee if the parcel is to be registered must be prepaid fully. Postage stamps must be affixed to , or impressions of stamping machine taken in the cover of the parcel or and official label which can be obtained free at the post office.

What is the cheapest way to send a parcel in Australia?

The cheapest way to send a package in Australia is to use the Australian postal services who have “if it fits it ships” and “flat rate shipping boxes”.12-Mar-2022

How much does it cost to post 1kg in Australia?

$13.25

How long does it take for a letter to be delivered in Australia?

In general, the Parcel Post mailers get delivered within 2 to 5 business days.31-May-2022

Why is Australia Post so slow?

Australia Post's operations have been buckling under large volumes of parcel deliveries in recent months due to lockdowns in Melbourne and Sydney and the popularity of online shopping. In Melbourne, Australia Post paused parcel pick ups for five days to help clear a backlog of deliveries in September.27-Oct-2021

How long will Australia Post hold a parcel?

Collecting a missed delivery You'll get a notification about your missed delivery, so you can pick your item up in-person. We'll hold it at the Post Office for 10 business days, before it gets returned to sender.

How do I speak to someone at the post office?

Please call 0345 722 3344 for more information.

Who is responsible for lost packages?

As a general rule of thumb, if you don't see any evidence to suggest otherwise, the seller or shipper is responsible. If a package is marked as delivered and you have not seen it, then the seller is responsible. The exception is that if a package is actually lost prior to being marked delivered.15-Nov-2019

Can you get a refund if delivery is late?

While different retail companies may have different specific refund policies, all companies should be willing to refund your shipping fees in the case of a late delivery. You'll likely need to request the refund through the company's Customer Service web page, or call the listed Customer Service phone number.