How do I contact delivery on Ninjavan?
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If your customer is not at the address at the time of delivery, our Ninja Rider will try to call the customer who then may provide a 3 digit verification code to allow us to leave the item at a secure location as instructed by the customer. This will act as the official handover of the delivery.
What if I miss my Ninja van delivery?
If your recipient isn't available to receive your parcel the first time, we will try to deliver the Ninja Pack again 2 more times. Your recipient will be able to instruct our driver to leave the Pack in a safe place by providing a safety code previously sent to your recipient.01-Dec-2021
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How do I contact Ninja Van Shopee?
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Click on 'Enquiries' and select the option 'speak to live agent'. Our live chat operating hours are from 9am - 7pm, Mondays to Saturdays, and 9am - 6pm on Sundays, excluding public holidays.
Does Ninja Van send text before delivery?
Once the parcel is out for delivery, a message will be sent to the customer notifying them of the scheduled delivery for the day. Feel free to reach out to us via email at support_ph@ninjavan.co or call us at (02) 8271 1501 if you need further assistance.
We offer a variety of pickup options — whether you need us to pick up your parcels from your preferred location or choose to drop them off yourself at our extensive network of drop-off points.
What happens if my parcel doesn't arrive at Shopee?
If the order has not arrived after extending the Shopee Guarantee, and there is no response from the seller, the buyer may choose to request a return/refund. For Delayed Cash on Delivery (COD) orders that have passed the expected date of arrival, you may contact us and provide the specific order number.
Ninja Van's delivery hour runs from Monday to Saturday from 8 A.M. to 10 P.M. (excluding Sunday & Public Holidays).27-Jun-2022
Can you reject a COD package before paying?
Q: Can buyers reject the goods after opening the parcels? A: Buyers are not allowed to open COD parcels before payment. The parcels will only be handed to buyers once the payment is made.27-Apr-2022
We'll deliver your Ninja Packs! Your parcel will be delivered to your recipient's doorstep within 2-3 working days for Metro Manila, and 3-7 working days for Provincial. If it remains undelivered after 2 delivery attempts, your Ninja Pack will be sent back to your return address.
What happens if parcel is lost?
The police may investigate a missing parcel. You'll need to report the stolen parcel to the police and if you've been burgled, call 101. Without evidence from witnesses, or footage from a security camera or smart doorbell, it might be hard for anything further to happen.16-Mar-2022
To cancel your scheduled pickup, just go to Activity > Delivery > Scheduled, then select the order and tap 'Cancel Delivery'.
How Fast Is Ninja van?
1-3 business days
There are a variety of ways that you can track your India Post parcel. One of the ways is through the India Post SMS service. All you have to do for this is type send the typically 13-digit India Post tracking number via SMS on 166 or 51969.
Is Ninja Van with Shopee?
NinjaVan Own Packaging is a Shopee Supported Logistics that allows the seller to use their own packaging to ship out the items for easier and hassle-free packing and delivery. The NinjaVan Own Packaging delivers from Monday to Saturday (8:00 AM to 10:00 PM).
This means that the seller has dropped off the parcel at the collection point, awaiting for a Ninja Van driver to pick it up.27-Jun-2022
How do you capture a flag in Ninja io?
The goal is to "capture" the other team's flag by touching it. Players score flag capture points for their team by taking the opposing team's flag back to their base and touching it to their flag if it's present. Each round of Capture the flag ends either when one team scores 3 points, or when the time runs out.
Simply enter the Valid Tracking ID you wish to check on the space provided and click Track. 3) If the Tracking ID is valid, you will be directed to the Tracking Page with the details of your delivery. At the top of the page is where you can see the estimated delivery date.
How do I arrange my Ninja Van delivery?
How to Use Ninja Packs
How do I contact delivery on Ninjavan?