How do I contact DFDS by phone?

How do I contact DFDS by phone?

We're always working hard to make sure your experience with DFDS is as good as possible.Groups:

Where is DFDS head office?

What happens if I miss my ferry DFDS?

If you missed your sailing, you have no claim for refund or credits of the amount paid for the trip. On our English Channel services, if you miss your ferry crossing for any reason, you can transfer free of charge (subject to availability) to the sailing directly after your original booked crossing time.

Can I change my ferry time DFDS?

You are unable to make changes to your booking online once the journey has commenced. To change any parts of your booking whilst travelling, please contact us on live chat or for Dover-France or Newcastle-Amsterdam bookings call 0344 848 6090 and for Newhaven-Dieppe bookings call 0800 917 1201.

How do I contact DFDS at the weekend?

Can't find a good price or need advice? Open Monday-Friday 8:00 - 18:00 and on weekends and bank holidays 10:00-18:00 - call +370 46 323 232 or email pax.lt@dfds.com. We make sure every customer gets friendly service and attention.

Can you take food on a DFDS ferry?

DFDS state that you are allowed to take your own food and soft drinks on board to be consumed in your cabin (no alcohol).

Who is DFDS owned by?

Lauritzen Foundation

What does DFDS stand for?

In 1866 three Danish shipping companies were merged to form the oldest large shipping company in Denmark: DFDS, ”Det Forenede Dampskibs- Selskab” (The United Steamship Company).

What time can you board DFDS?

CHECKING IN: We start the check-in from 13:00 instead of 14:00 . The boarding time is 15:00. Check-in: 1:00 pm - 4:45 pm Boarding: 4 p.m. - 4.45 p.m. The ferry leaves daily at 5 p.m. The check-in closes at 4.15 pm at the latest.

How early do you need to arrive for a ferry?

You'll need to arrive between an hour and 30 minutes before your scheduled sailing time.

Can I take food to France on the ferry?

In summary, if you bring snacks that are not meat, dairy or plant-based at all, you should be okay to carry them on board if they are for personal consumption. Checks can be made at EU entry points to see people are not carrying anything which is not allowed.15-Jun-2022

How early can you board DFDS ferry?

DFDS check-in controls open 2 hours prior to the departure and close no later than 45 minutes prior to the scheduled departure. During busy periods we highly recommend all customers to allow 90 minutes to complete the check-in process on arrival at port.

Can I board an earlier ferry?

Usually, the ticket that you purchase is only valid for the crossing you have booked. Some ferry companies allow you to change your departure time at the port, but this usually only happens if multiple ferry sailings are available per day.29-Nov-2021

Can you cancel ferry tickets?

In order to cancel your ferry tickets, you need to make a cancellation request at least 3 days (72 hours) before your ferry is scheduled to depart.

Can I add a passenger DFDS?

Concerning myself, it is free (no added cost) to add a passenger (less than 27hrs before departure exactly when I did it). Make sure your bookings details are right.09-Mar-2015

How do I contact Ferrysavers?

Allianz Worldwide Partners customer services: 020 8603 9653.

How long is the Newhaven Dieppe crossing?

4 hours

Can you take sandwiches on a ferry?

Yes you can take your own food onto the ferry.

What can you not take on a ferry?

(A) Pointed edged weapons & sharp objects, pointed or bladed articles capable of causing injury including:

Do your bags get checked on a ferry?

Do you check in your luggage on ferries? No, there is no check-in procedure for luggage items.

How many lorries fit on a DFDS ferry?

The vessel can carry up to 2000 voyagers, 600 vehicles whilst reaching speeds of 21 knots.

How do I contact DFDS by phone?