How do I contact DHL Global Mail?
DHL Customer Service Contacts
Our Customer team are available to help you Monday to Friday 7am - 8pm, Saturday 8am - 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day. Take a look at ways you can contact our Customer Service team below.18-May-2022
Can I call DHL on WhatsApp?
Our WhatsApp digital assistant is available 24/7 to track your shipments, subscribe to shipment notifications, and answer general customer service enquiries. Simply open WhatsApp to get started or add the DHL Express WhatsApp number +44 1163 265750 to your contacts and start a WhatsApp chat*.
Please contact the DHL Parcel customer service or call +49 228 4 333 112*.
How can I contact DHL by phone?
Scam shipping site! If your parcel is being sent via DHLGlobalmail - don't expect to see it. My experience has been the store saying it's out for delivery. the tracking never progresses and as soon as you're outside of the guaranteed delivery window, the shop disappears and ignores all contact.
Why hasn't my DHL package arrived?
Delivery delays can be caused by events beyond the control of DHL, e.g. weather events, local disruptions like public holidays, customs or strikes. In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop.18-May-2022
If you missed a delivery, you'll find a DHL missed-delivery card in your mailbox. Our DHL courier will automatically return the next workday. If you also missed our second delivery attempt, you can collect your parcel at a DHL location.
How do I rearrange my DHL delivery?
If the scheduled delivery time isn't convenient for you, or if you'd rather collect your parcel from a DHL ServicePoint, use the My DHL app to change the time and location of delivery with ease. You can do this starting on the day before your scheduled delivery.
You can easily track your shipment online with our track and trace tool – you'll know exactly where your parcel is and when it's arriving. All you need is your shipment number. By entering the recipient's postal code, you'll see the sender and the recipient.
Why is my DHL shipment on hold?
The “on hold” message is often an indication that your package has stopped moving entirely, and is staying in one place. It is usually due to a delay in the package's journey. For example, if a border between countries is closed, your package will appear as “on hold” because DHL cannot get it through.08-Dec-2021
DHL delivery in the US is usually only offered during regular working hours i.e. Monday-Friday, 9am-5pm. However, for urgent deliveries, you can request special deliveries on weekends. These will incur significant extra charges but can be useful if you urgently need to ship a package.16-Jan-2020
How do I report a missing package to DHL?
DHL missing packages:
Call our Customer Services team on 02476 937 770. You will need to enter your shipment number. If you remain unsatisfied the Team Manager will refer your complaint to our Executive Desk team. The Executive Desk team will review your complaint and respond to you within 1 working day.
What is DHL email address?
Official DHL communication is always sent from @dhl.com, @dpdhl.com, @dhl.de, @dhl.fr or another country domain after @dhl. We never use @gmail, @yahoo or other free email services to send emails.18-May-2022
+ 678 27744. Contact us for questions and support for shipment status, delivery and courier pickups.
Does DHL Express work 24 hours?
DHL delivery hours are between 8 AM to 6 PM, Monday to Friday in the US. DHL doesn't offer weekend or holiday delivery in the US, unless you're willing to pay extra and make special arrangements. For international shipments, DHL Express Service point locations are open from 9 AM to 6 PM.19-Mar-2021
Sender's full name and address, including postal code. Sender's telephone, fax or mobile number and VAT number.16-Nov-2017
Who delivers DHL Global mail?
DHL eCommerce Standard Shipping The delivery is made by your national postal service. Average transit time to your country with DHL eCommerce is 4 to 8 days, plus additional processing and transit time within your country.
Many companies, including DHL, rely on USPS for last-mile delivery needs.
Is DHL Global mail tracked?
DHL Global Mail cut costs by using local postal service to deliver packages. DHL Global Mail packages cannot be tracked at DHL system.
How do I contact DHL Global Mail?