How do I contact DHL in USA?
You can contact their support by writing an email to mnl.customercare@dhl.com or by filling out the form.
Find your local DHL Express ServicePoint in the United States, for easy, convenient ways to send or collect a shipment.
Who delivers for DHL in USA?
USPS
My shipment is not delivered. What can I do? In case your shipment has not arrived within 10 days after the expected delivery time, please contact your merchant or online shop. The merchant or online shop as our contract partner can start an investigation for lost items.18-May-2022
Can you speak to a human at DHL?
Our Customer team are available to help you Monday to Friday 7am - 8pm, Saturday 8am - 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day.18-May-2022
1800 688 280. Contact DHL eCommerce Business Send Email.18-May-2022
Does DHL Express use USPS?
Upon arrival, DHL (or FedEx Smart Post) will "hand off" the package to the local postal service. In the States, that's USPS, but local postal delivery varies by country.27-Apr-2021
DHL Express offers faster delivery services, which generally means a high service level than DHL Parcel. DHL Parcel offers more flexibility when it comes to shipping pallets within Europe, but DHL Express Worldwide is ideal if you need to ship pallets outside Europe.
Where is DHL hub in USA?
The Cincinnati/Northern Kentucky Airport (CVG) operates as our main international hub in the U.S., delivering industry-leading pickup and delivery times.
between 1 and 3 working days
Is DHL Express reliable?
Overview. DHL has a consumer rating of 1.38 stars from 503 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about DHL most frequently mention customer service, next day and wrong address problems. DHL ranks 232nd among Shipping sites.
Your DHL shipment can take anywhere from 2 to 8 business days for domestic shipments within the US. Your DHL shipment can take anywhere from 3 to 14 business days for international shipments.19-Mar-2021
How long before package is considered lost DHL?
Tracking DHL Lost Packages The DHL regulation says if a customer's package does not arrive within 10 days after the scheduled delivery date, as an eCommerce service provider, you have to investigate the lost item.
DHL missing packages:
Why does DHL take so long?
The most common reason that it takes DHL a long time to deliver a package is that the seller hasn't shipped it out yet. DHL can't deliver anything until the package arrives at one of their facilities. It can sometimes take a seller up to two months to ship out a package.27-Oct-2021
Official DHL communication is always sent from @dhl.com, @dpdhl.com, @dhl.de, @dhl.fr or another country domain after @dhl. We never use @gmail, @yahoo or other free email services to send emails.18-May-2022
How do I raise a complaint with DHL?
Documents and Packages
If the scheduled delivery time isn't convenient for you, or if you'd rather collect your parcel from a DHL ServicePoint, use the My DHL app to change the time and location of delivery with ease. You can do this starting on the day before your scheduled delivery.
Does DHL work 24 hours?
DHL Same Day features include: Next flight out service to more than 220 countries and territories means that you'll receive shipments in the shortest time possible. Door-to-door service, 24 hours a day, 7 days a week, 365 days a year means fast and flexible service for you.18-May-2022
Can I call DHL on WhatsApp?
Our WhatsApp digital assistant is available 24/7 to track your shipments, subscribe to shipment notifications, and answer general customer service enquiries. Simply open WhatsApp to get started or add the DHL Express WhatsApp number +44 1163 265750 to your contacts and start a WhatsApp chat*.
How do I contact DHL in USA?