How do I contact Fedex about my order?
If you need help tracking the status of your orders or shipments via email, call U.S. Customer Support at 1.800. 463.3339.
You can also call 1.800. GoFedEx 1.800. 463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773. Did you know?
How do I talk to a human at FedEx?
Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.
To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.
What do you do if FedEx doesn't deliver?
If your package's tracking status says it was delivered but you can't find it, go to our tracking page and follow these steps:
Calling 1.800. GoFedEx (1.800. 463.3339) and say "track my package," then follow the prompts.17-Dec-2021
Why is my FedEx package taking so long?
Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.29-Aug-2021
8 a.m. to 8 p.m.
Can I track FedEx without tracking number?
If you don't have a tracking number, you can still track your package by using a reference number associated with your shipment, or a purchase order number. Did you know? With FedEx Delivery Manager® you don't need a tracking number to track your package.
Does FedEx deliver on weekends, including Saturday and Sunday? Yes, FedEx Home Delivery is an every-day delivery service, including Saturdays and Sundays with weekend delivery to most residential locations.
Why does my FedEx package say delivered but it's not here?
It means the driver may have accidentally marked it delivered and even received by you. They could have delivered it to another similar address and marked it delivered.01-Aug-2021
If your package's tracking status says it was delivered, but your recipient can't find it, log in to your FedEx account, go to our tracking page, and follow these steps: Enter your tracking number or reference number. Select Manage Delivery, then Report Missing Package.
How many times will FedEx attempt to deliver a package?
Delivery attempts If a signature is required, the driver will typically try to deliver the package up to three times. If a label has been applied to the back of the tag, the driver was unable to leave the package due to signature requirements or felt the package was not safe to deliver.
Why isn't my package moving when I check tracking? Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it's not unusual for a shipment to go more than 24 hours without an update while it's on its way to the final destination.
How accurate is FedEx tracking?
Major Checkpoints Only Update Tracking Some of their scans don't even work to update the information. Instead, FedEx relies on its facilities to update tracking information. This doesn't deliver the most accurate information because it can still take several days before a driver can pick up the package and deliver it.07-Apr-2022
Your package could be stuck in transit for many reasons: loss, damage, or even a USPS tracking system failure. More likely, though, the short-staffed US Post Office has misplaced, mislabelled, or simply overlooked your package. This means it can be located easily enough once you call attention to its absence.28-Apr-2021
Why did Amazon stop using FedEx?
Amazon stopping FedEx Ground deliveries because they weren't fast enough shows how dedicated the company is to fulfilling its promise of one- or two-day delivery. In the competitive world of e-commerce, shipping speed is one of the most important things customers consider.15-Jan-2020
Whenever your company ship with FedEx express or ground, you have a guaranteed delivery date and time. If the package is delivered even one minute late, you are entitled to a full refund. To emphasize, FedEx will NOT notify you of the late package. FedEx will not voluntarily give money back.08-Apr-2021
Does FedEx call you when they deliver?
FedEx told us over email that they don't make automated calls to customers. The scam is called the delivery break-in scam, according to the Better Business Bureau. They say to watch out for anyone asking what the best day to deliver a package would be.03-Oct-2016
FedEx Home Delivery takes 1–5 days to deliver within the contiguous U.S. or 3–7 days if you're shipping to residential addresses in Alaska or Hawaii. The exact time your FedEx Home Delivery shipment will be delivered is based on your shipment's origin and the distance to the destination.
How long does FedEx take to deliver when out for delivery?
FedEx Ground reaches all 50 US States in 1 to 5 business days. FedEx delivers Monday through Friday between the hours of 9 a.m. to 8 p.m. FedEx international shipments can take anywhere from 1 to 8 business days, though dates may vary depending on the destination country.24-Aug-2020
How do I contact Fedex about my order?