How do I contact FedEx about my package not delivered?
Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.
If you need help tracking the status of your orders or shipments via email, call U.S. Customer Support at 1.800. 463.3339.
How do I contact FedEx about a delivery in India?
(shipments over 150 lbs.)Contact Us.
Within India, FedEx Priority Overnight® and FedEx Standard Overnight® services have expanded to more than 330 domestic destinations.Why India.
What happens if FedEx doesn't deliver my package?
It will be held for pickup as early as the same day of your missed delivery attempt. Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper. Refer to your door tag for the pickup location and availability.
To get a refund for missing or damaged packages, customers have to file a claim on the FedEx website. FedEx offers a Money Back Guarantee for shipments that arrive later than specified. Even if the package arrives only a minute after it's supposed to, you are entitled to a refund.
Where is my FedEx package?
You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800. GoFedEx 1.800. 463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.
With FedEx Freight® Priority Plus, you can take advantage of the fastest delivery option available through FedEx Freight — even if your shipment is already in transit. Make sure your freight arrives on time. Each shipment is optimized to travel with specialized routing options, all geared to speeding up your delivery.
Does FedEx take pictures of delivery?
Ready for a picture-perfect delivery? FedEx Express® and FedEx Ground® are the first nationwide carriers to announce that they will provide picture proof of delivery without requiring an account or login for U.S. residential shipments released without a signature.
Does FedEx deliver on weekends, including Saturday and Sunday? Yes, FedEx Home Delivery is an every-day delivery service, including Saturdays and Sundays with weekend delivery to most residential locations.
Does FedEx have office in India?
About FedEx The company was founded in 1971, has main office as headquarter in Memphis, Tennessee, U.S and also has a corporate office in India.05-Sept-2020
Chris L. Winton is the Vice President, Human Resources, responsible for leading HR functions for FedEx Services. This includes Compensation, HR Analysis, Organizational Effectiveness, Recruiting, Performance Management, and Workforce Strategy & Planning. Chris is also the Enterprise Business Lead for Workday at FedEx.
What happens if FedEx is late?
FedEx Express (U.S.) We offer a money-back guarantee for every U.S. shipment. You may request a refund or credit of your shipping charges if we miss our published (or quoted, as in the case of FedEx SameDay®) delivery time by even 60 seconds.
Typical FedEx delivery hours are 8 a.m. to 8 p.m., Monday–Friday and on Saturday and Sunday for residential deliveries except for FedEx Express shipments.
Does FedEx India deliver on Saturday?
We also deliver on Saturdays.
You should get a text, automated call, or email notifying you that your package is ready for pickup. You can pick up your package any time after that during normal business hours. Hours vary from location to location. Check the hours of FedEx locations near you.
Can FedEx leave package without signature?
No signature required There are many shipments FedEx delivers that do not require a signature from the recipient. In many cases, FedEx will still attempt to obtain a signature at the designated delivery address. If no one is available to sign, FedEx may leave the package in a safe place without obtaining a signature.
Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.29-Aug-2021
Who is responsible for a lost package?
As a general rule of thumb, if you don't see any evidence to suggest otherwise, the seller or shipper is responsible. If a package is marked as delivered and you have not seen it, then the seller is responsible. The exception is that if a package is actually lost prior to being marked delivered.15-Nov-2019
Claims for undelivered or lost shipments must be filed within nine months of the shipment date. You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form.
Why is FedEx losing packages?
FedEx is rerouting more than 600,000 business packages each day because it doesn't have enough staff to process them, FedEx president and COO Raj Subramaniam said. The labor shortage was the company's "biggest issue" and the "key driver" of its lower-than-expected results, he said at the company's earning call Tuesday.23-Sept-2021
How do I contact FedEx about my package not delivered?