How do I contact Global shipping Program?

How do I contact Global shipping Program?

Call Us: (888) 899‑1255.

Who delivers eBay global shipping?

eBay's service provider, a global shipping company called Pitney Bowes, manages the international delivery and customs process from there on. The seller has done their part, so Pitney Bowes are responsible for the package from when it arrives at the shipping center until it reaches the buyer's door.08-Feb-2019

Where is the global shipping center for eBay?

Erlanger, KY 41025 global shipping center - The eBay Community.

How do I get a refund from eBay global shipping?

If a Global Shipping Program item arrives damaged, you would file a “return request,” just as you would in a non-GSP transaction. In most eligible cases, the buyer is fully covered by either the eBay Money Back Guarantee or the PayPal Purchase Protection program.

How long does eBay global shipping take?

Economy International Shipping — 48 days. Standard International Shipping — 31 days.

How does the eBay global shipping work?

The eBay Global Shipping Program, or eBay's GSP, is a service providing eBay sellers with international shipping services. Under the Global Shipping Program, all you need to do is to ship your item to the UK/US shipping center once you sell it. Then eBay will do the rest and handle the actual delivery to the buyer.05-Sept-2022

Is eBay Global shipping Program Safe?

They're also protected by eBay (when the items reach eBay's warehouse): if their items are lost/damaged on the international part of their journey, sellers are still guaranteed 5 stars for shipping time and protected from negative shipping feedback. For buyers, GSP gives access to more international products.22-Aug-2022

Does eBay repackage global shipments?

They repackage, but it is not on a regular basis. It's somewhat of a rarity.

How can I contact eBay?

Ebay Customer Service Contacts

How long does global shipping take?

1–3 Business Days.

What is the global shipping Centre?

GSP handles everything that makes selling abroad so difficult, including arranging international shipping, completing customs forms, and handling import fees, which are paid by buyers at the time of purchase. Sellers love GSP because it gives them the protection of.

Is eBay international standard delivery the same as global shipping program?

eBay international standard delivery is a Delivered Duties Unpaid (DDU) shipping service. This means buyers won't pay duties and tax at checkout on eBay but may have to pay the carrier for duties and tax on delivery. The Global Shipping Program (GSP) is a Delivery Duties Paid (DDP) shipping program.

Do eBay sellers have to pay return shipping?

If they simply changed their mind or ordered the wrong item, who pays for return shipping is determined by your return policy. If you stated you offer free returns, you have to pay; otherwise, you can ask the buyer to cover the cost. eBay recommends using a tracked service for return shipping.

Can international buyers leave negative feedback?

Buyers are able to leave feedback for items bought through the Global Shipping Programme, but eBay will remove neutral or negative feedback if: - An eBay Money Back Guarantee claim was found in your favour. - If a buyer leaves negative or neutral feedback but doesn't make a Money Back Guarantee claim.

How do I claim shipping damage on eBay?

Filing a ShipCover claim Go to Shipping labels - opens in new window or tab in My eBay or Seller Hub. Find the shipping label for the item and select Create claim under More actions. Fill out the claim form.

Why did my package go to Erlanger?

All GSP parcels go to Erlanger, which is fairly central. They then are re-routed to the 100 -odd countries serviced by the program. This is called a spoke and hub delivery system and is used by many transportation companies including airlines, Canada Post, USPS, and famously FedEx.

How long does a package stay in Erlanger?

as soon as 1 or 2 business days after it clears customs. Ground isn't necessarily slow.

Can a buyer opt out of global shipping program?

You can opt out of the Global Shipping program at any time. Here's how: Go to Manage Shipping Preferences - opens in new window or tab. Select Edit beside Global Shipping Program.

Why is eBay international shipping so expensive?

Rather than researching every item that is shipped out of the USA and into another country, eBay charges a flat customs fee on all items. Many times, the customs fees are not required. In eBay's attempt to streamline the process, eBay charges customs fees on all items shipped.05-Jan-2019

How do I activate global shipping on eBay?

Go to My eBay > Account > Site Preferences. Click Show to the right of the Shipping Preferences section. Click Edit to the right of Offer the Global Shipping Program. Select the Allow me to customize international shipping by country checkbox. Click Submit.

Can I add global shipping to existing listing?

Adding GSP to all your existing listings: Head to the eBay Global Shipping Program webpage and click “Start Shipping Globally”. Click “Start Now” on the following page. You will be asked if you want to use the GSP on your already-active listings. Check the box and click “Continue”.10-Feb-2021

How do I contact Global shipping Program?