How do I contact NZ Post Courier?
For all domestic courier services: call the Customer Care Centre on 0800 268 743.
Mail, email or both We provide high quality mail and email addressing services, which can reduce the time and money involved in handling returned mail or bounced email transmissions.
How long does NZ Post take to deliver?
within three working days
Give us a call on 0800 731 299 to discuss your requirements.
Is NZ Post and NZ Couriers the same?
ParcelPost Standard and Parcel Post Tracked are now 'Economy', a tracked service. CourierPost products and services have been renamed 'Courier' and 'Courier Economy'. Pace products and services have been renamed 'Express'. From 25 June these new names will start to display inside our online tools, such as eShip.
If your parcel doesn't arrive after 30 days and you're told it's lost in transit, your next step should be to get in contact with the retailer you bought from. This is, just like delayed parcels, because it's the retailer that you have a contract with and not the delivery firm.17-Dec-2021
Can I pick up a parcel from the depot?
Can I collect my parcel from the local depot? Yes, if you're not home when your parcel is delivered the courier company will leave a non-delivery card with details of where to go to collect your parcel; along with a contact number should you have any questions.09-Jul-2012
You can contact NZ Post on 0800 501 501 if you suspect your missing mail is at the Returned Letters Office. Generally it is the sender who needs to report an issue with mail delivery.05-Dec-2021
Why is NZ Post so slow?
The spread of COVID-19 globally has led to reduced airfreight capacity and more recently, stricter lockdown restrictions within certain countries, causing delays to parcels coming in and out of New Zealand. We expect delays to continue for some time. Thanks for your patience.
Generally, standard mail and economy parcels will be delivered 3 days per week to addresses in major cities and towns, only rural addresses will receive daily deliveries.15-Feb-2022
How long will my package take?
USPS Domestic Delivery Times
Saturday - You can drop off an item for the courier at any PostShop on a Saturday.Courier - Delivery Targets.
How much is rural delivery NZ?
$4.30
Rural/ Non-Urban areas are defined by New Zealand Couriers as those that sit outside our regularly serviced areas (Business & Residential Delivery Zones) and may differ from the rural classification of other courier and postal companies.26-Jul-2021
How long does rural delivery take?
Rural deliveries Allow 2 - 3 days working days extra for delivery to a rural address.16-Feb-2021
Courier Post is a subsidiary of NZ Post, they offer nationwide courier service with 4 pickups and deliveries cycles per day. In 1989 New Zealand Post established CourierPost, a nationwide courier company designed to protect the company's parcel business from private competition.
Who is the best courier in NZ?
Coming out on top is Aramex. Formerly known as Fastway, Aramex blitzed its NZ Post competition. Boasting a 5-Star rating for Overall Satisfaction, it earns top marks in all categories, bar one, Reliability of Service, for which it only dropped one point, to claim a strong 4-Star rating.
In major cities, the performance of speed post is faster and more reliable. The postal service delivers 99% of letters through speed post within 1-9 days as compared to 92% by private courier services that take up to 10 days. At the local level, the delivery by speed post is 98% compared to 93% by courier services.20-May-2015
Who is responsible if a parcel goes missing?
retailer
As a general rule of thumb, if you don't see any evidence to suggest otherwise, the seller or shipper is responsible. If a package is marked as delivered and you have not seen it, then the seller is responsible. The exception is that if a package is actually lost prior to being marked delivered.15-Nov-2019
Why has my mail not been delivered?
For delayed mail, either domestic or international, call 1-800-275-8777 to file a complaint. Or go to USPS online, choose the tab marked "Where is My Package" or "Where is My Mail."26-May-2020
How do I contact NZ Post Courier?