How do I contact TNT UK?
For urgent enquiries, please contact our Customer Services department on 0345 6080630.
Can I use TNT without an account?
Do I need a TNT account to send a package? No account is necessary. You can simply book online using one of the available online payment methods. For more frequent shipping, other shipping tools such as ExpressShipper, ExpressManager or TransAction - may be more suitable.
If you have received a "we missed you" card from our driver, please use the Re-delivery Service to reschedule delivery or arrange to pick up your pracel from our depot.
Does TNT have live chat?
You can contact the TNT Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.
You can log on to www.tnt.com, select Online Billing from the Shipping Tools drop down menu and login to Online Billing. You can go directly to www.express.tnt.com/onlinebilling/login.
How do I contact TNT shipping?
Contact Customer Service Just fill out the form below – we're always happy to hear from you. Rather speak to us on the phone? No problem. Simply call 1-800-558-5555.
TNT delivery
Is FedEx and TNT the same company?
FedEx has acquired TNT. Bringing FedEx and TNT together will allow us to build upon the strengths of both companies, leading to a brighter future, connecting even more people and possibilities around the world.
Who has to pay? The person or business receiving the shipment is legally obliged to pay Duty unless the sender has agreed to accept these charges in the contract of sale. What is the Disbursement Fee? TNT pays the Duty and Tax charges to the customs authorities on your behalf so that your goods can clear customs.
How do you activate a TNT?
Do you accept Debit or Credit cards at the facility? Yes, we take Interac as well as VISA and MasterCard at the field. Of course we also accept cash. We do not accept cheques unless prior arrangements have been made.
Do TNT pick up from your house?
Wherever it's going and whatever it requires, we'll collect, handle and deliver your shipment with all the speed and care it demands.
TNT deliveries are made are made during working hours on working days, excluding weekends and bank holidays. TNT make three delivery attempts as standard.
Is TNT door-to-door?
For urgent air transportation of documents and parcels, we offer a door-to-door courier service combined with the next available commercial flight.
You can log in to LiveChat using your browser. The address to the app is: accounts.livechat.com. Bookmark it or even set it up as your homepage so you always have LiveChat at hand. LiveChat offers native desktop apps for Windows and Mac.20-Sept-2022
How do I contact a live agent?
LiveAgent Customer Service Contacts
Top Skills for Live Chat Agents to Provide Great Customer Service
What is TNT billing?
Our electronic administration system enables you to administer all your accounts - invoices, credits, statements and payments - in just a few clicks. It's smart, fast and green, too. Online Billing makes the laborious task of processing invoices and reconciling statements so much easier.
TNT Account Number* (if you do not have an account number, please call TNT Customer Services on 123.)
How do I pay my bills bill?
How do I contact TNT UK?