How do I drop a DHL package?
When your parcel has been delivered to the depot, your customer will receive an email letting them know it's ready to collect.18-May-2022
How do I contact DHL?
DHL Express online tracking is the fastest way to find out where your parcel is. There's no need to call Customer Service when we can offer you real-time details of your parcel's progress as it speeds through the DHL Network on the way to its destination.
Can you return DHL at post office?
How to send it back? Send your return via any post office and Point POST.18-May-2022
Schedule A Pickup Anytime with MyDHL+ To schedule a pick-up by a DHL courier, first have this information ready for the online pick-up request form: Your account number. Pick-up location contact. Pick-up location address.02-Dec-2019
How do I know when my DHL package will arrive?
Simply enter this number into Circuit Package Tracker, push 'Track my package, we will then show you the different stages your package has gone through and its current location. You may even get your estimated time of arrival If DHL has shared this with us.
If you missed a delivery, you'll find a DHL missed-delivery card in your mailbox. Our DHL courier will automatically return the next workday. If you also missed our second delivery attempt, you can collect your parcel at a DHL location. Follow the instructions on your DHL card and on our Track & Trace page.
Do DHL text you before delivery?
You're Next - The customer can request to receive a 'You're next' text when the driver is one stop away, typically 5-15 minutes before the delivery.
Our Customer team are available to help you Monday to Friday 7am - 8pm, Saturday 8am - 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day. Take a look at ways you can contact our Customer Service team below.18-May-2022
Does DHL deliver on Saturdays?
We offer Saturday delivery services to key cities in more than 70 countries. To check availability, please contact our Customer Service. Get alerts and scheduling options for home deliveries.
Our driver will attempt delivery between 07:00 - 20:00 Monday to Friday.18-May-2022
What do DHL tracking numbers start with?
DHL Express service: tracking number will have a 10-digit numeric beginning with 000, JJD01, JJD00, JVGL, or a similar variation. DHL eCommerce service: tracking number will vary from 10 to 39 characters. It usually starts with GM, LX, and RX. Alternatively, the tracking number can start with up to five digits.
Please keep in mind that delivery times can vary depending on the product/service and origin/destination relation, from 2-3 days for neighboring countries and up to 20 days for countries with long distances. The merchant or online shop usually indicates the expected delivery time on its website.18-May-2022
How do I track my DHL international package?
DHL Express Tracking Tracking information is also available by contacting DHL Express Customer Service, although all information available from customer service agents is provided online. In order to track a shipment, a DHL Express Tracking Number is required.
The Post Office has today partnered with DHL Express to deliver parcels directly to Post Office branches as part of DHL's Service Point network. The partnership will take advantage of DHL's Service Point network to provide more secure and convenient locations to pick up parcels.14-Sept-2022
How do I get a DHL return label?
Print a return label from an existing order Open the order that you want to create a return label for. Click Add return, then click to confirm. You will be taken to a page with the return shipment details. You can download, email or print the label from here.
Without a label, your package will be unable to get to its destination and the courier will be unable to accept your package. If you don't have access to a printer, please take your parcel a DHL Service Point where staff in store will print the label for your parcel.
How do I arrange a courier pick up?
How to book a courier collection
DHL SCHEDULED PICKUP. Have parcels conveniently picked up. Arrange for your shipments to be picked up by the deliverer wherever it's convenient for you. Simply enter an address of your choice and arrange for the parcel to be picked up there, with no fuss.
Is DHL door to door?
DHL Express provides international door-to-door delivery to over 220 countries and territories within 1-3 days. To send a shipment with DHL Express, there are four ways to ship your parcel abroad: Book a shipment online at MYDHL+.
How do I drop a DHL package?