How do I get a QR code for DHL?
If your customer card does not have a scannable code, or if you have mislaid your card, you can request an activation code in the app. This letter is then sent to the address stored in your customer account. Simply scan the activation code using the Post & DHL App.
Gone are the days when a recipient needs to wait in all day for a parcel to be delivered. With our email and text notifications, your recipient will receive a one-hour time slot on the morning of the delivery and a 'You're next' text when they are the next stop on the driver's route.
Can DHL pick up my package from home?
Schedule A Pickup Anytime with MyDHL+ To schedule a pick-up by a DHL courier, first have this information ready for the online pick-up request form: Your account number. Pick-up location contact. Pick-up location address.02-Dec-2019
Shipment not yet picked up by DHL.” when tracking my package with the tracking number provided? Please wait a few days and recheck the status. It usually means that your package is in the carrier's warehouse, waiting for the next available flight.06-May-2021
How do I print a DHL label?
Log into MyDHL+, go to My Shipment Settings and select Printer Settings. By default, the printer type is set to print labels on A4 paper and this will generate a label in PDF format. With A4 paper printing, you have the option to print 2 labels per page.
Positioning the barcode address label Place the label on a flat area, on the top surface of the parcel. This will help ensure the barcode on the address label can be read first time. All of the label must be placed flat i.e. without creases, on just one side of the parcel (min space required 155 x 105mm).
How do I know if DHL text is real?
How do you recognize a real message from DHL?
Track your parcel on the DHL Parcel website! Our WhatsApp digital assistant is available 24/7 to track your shipments, subscribe to shipment notifications, and answer general customer service enquiries.
What time will DHL collect my parcel?
DHL collection times When you book a DHL collected service, a DHL courier will collect from your home or work address Monday-Friday, 8am-6pm (excluding bank holidays and public holidays).
How do I check the status of my DHL pickup?
Tracking online is the fastest way to check the status of your shipment(s). No account, no password required. You just need the waybill number(s). The tracking results provide real-time details of your shipment's progress as it speeds through the DHL network.17-Nov-2017
As per our global standard operating procedures we hold shipments for 7 days, or even longer if we have an “Agreed Delivery” date. We will not charge for this storage. Before we return a shipment we always contact the shipper first for new instructions. We can reroute to an alternative address, return or even dispose.
How long does it take DHL to pickup shipment?
If you're not at home for the first delivery attempt, our DHL courier will automatically come back the next workday. If you are not at home the second time, your shipment will be sent to the nearest DHL location where you can pick up your parcel within five working days.
If your package has already arrived in your country and the DHL tracking info has not updated since it's arrival, it is likely because your package has been handed off from DHL to your local postal provider for the final leg of delivery. Sometimes DHL tracking will end, or “freeze”, once this hand off has occurred.01-May-2019
How do I speak to a human at DHL?
HOW CAN WE HELP YOU?
If you'd like to plan a return shipment or a shipment for collection but can't print the shipping label, don't panic: Simply use the label printing service in our online shipping service My DHL Parcel. You can print the return label yourself or we'll do it for you for a small fee.
How do I find my DHL waybill number?
The waybill is usually attached to the exterior of the package. Couriers, customs officials, and even machines refer to it to easily identify and track the package.
Paste your shipping label (DHL air waybill) on the top of the box for easy reference. Ensure that no other older labels or duplicate labels are on the box as it might confuse our scanners, affecting the routing of the shipment.
Does DHL provide free packaging?
As a DHL Express account holder, you can receive free DHL packaging. You can order packaging online, with delivery in 2-3 working days. Order your packaging here. Use cardboard envelopes for lightweight documents.
Shipper, or the Receiver when DHL acts on Receiver's behalf, shall pay or reimburse DHL for all Shipment or other charges due, or Customs Duties owed for services provided by DHL or incurred by DHL on Shipper's or Receiver's behalf. Payment of Customs Duties may be requested prior to delivery.
What is DHL waybill number?
Your new DHL Express air waybill will be identified by a unique 10-digit code known as your AWB number. It acts as the reference for your shipment in the event that you need to communicate with us for anything about your shipment!
How do I get a QR code for DHL?