How do I get in touch with local FedEx?

GoFedEx 1.800. 463.3339. Or use one of these numbers if you need U.S. TDD services, or billing or international support. We have updated our list of supported web browsers.

How do I schedule a FedEx pickup?

Schedule a new pickup without creating a label From the fedex.com navigation, select Shipping and click on Schedule & Manage Pickups from the drop-down menu for information about various scheduling options. You can also skip this step by logging into your account and going directly to Scheduling a Pickup.

Can I pickup my package from FedEx ground?

Even after a package is en route, you can request to have us hold it at a nearby location for pickup. With many shipments, there's no need to wait for a delivery attempt. Simply enter the tracking number online or call 1.800. GoFedEx 1.800.

How do I book a FedEx booking?

New Customer Center

Before You Ship Created with Sketch. Open an Account. Create a fedex.com User ID. Ship Online.
Manage Your Shipment Created with Sketch. Prepare Customs Documents. Fill Out a Commercial Invoice.
After You Ship Created with Sketch. Track a Shipment. Customize Delivery Options.

What do you do if FedEx doesn't deliver?

If your package's tracking status says it was delivered but you can't find it, go to our tracking page and follow these steps:

Enter your tracking number or reference number.
Select Manage Delivery, then Report Missing Package.
Confirm that you've checked everywhere the package might have been left by clicking Yes.

What do I do if my FedEx package is delayed?

Calling 1.800. GoFedEx (1.800. 463.3339) and say "track my package," then follow the prompts.17-Dec-2021

Are FedEx pickups free?

Pickup fees Return: $4 per package. No fee. Other Fees Frequently Assessed at Pickup Saturday Pickups: $16 per package4 Alternate Address: $11.50 weekly charge per unique address if an on-call pickup is made at an address other than the shipping location associated with the account number on record.

Will FedEx pickup if I have a prepaid label?

The online store does have the option to have the pickup prepaid for returns through FedEx Ground. Contact your online store for more information. Or you can drop off at a FedEx drop off location for free.

Does FedEx collect from home?

We offer many ways to get your shipments to us. No need to wait for a pickup—you can drop off packages any time at thousands of locations nationwide. pickup online.

How do I know which FedEx location my package is at?

463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.

How long does a package stay in a sort facility FedEx?

Your package will be held at the indicated location for 5 business days, after which time it may be returned to the shipper. You may request another delivery attempt by calling 1.800. GoFedEx 1.800. 463.3339.

How Long Can FedEx hold a package?

We'll hold your FedEx Express and FedEx Ground packages for up to 14 days and automatically resume deliveries after your specified end date. Plus, you can download the FedEx Mobile® app to easily schedule a hold anytime, anywhere.

How do I place a FedEx order?

Get the package to FedEx. If you'd rather arrange a pickup, you can schedule one online with your customer account, or call 1.800. GoFedEx.

How do I schedule a FedEx Express pickup with a prepaid label?

Call Customer Service to Schedule a Pickup. Schedule a Pickup Online. Use FedEx Ship Manager® at fedex.com to Schedule a Pickup.Please contact Customer Service on the day of the pickup and have the following information ready when you call:

Your Account Number.
Your package weight.
Your requested pickup time.

How do I send a parcel via FedEx?

Can you call FedEx about a package?

If you need help tracking the status of your orders or shipments via email, call U.S. Customer Support at 1.800. 463.3339.

Will FedEx refund for late delivery?

You may request a refund or credit of your shipping charges if we miss our published (or quoted, as in the case of FedEx SameDay®) delivery time by even 60 seconds. This guarantee applies to all U.S. shipments, commercial and residential, to all 50 states.

Why does my FedEx package keep getting delayed?

Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.29-Aug-2021

Why is FedEx not updating tracking?

Why isn't my package moving when I check tracking? Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it's not unusual for a shipment to go more than 24 hours without an update while it's on its way to the final destination.

Why is my package still in transit FedEx?

Packages in the FedEx system are scanned at various points between pickup and delivery. It isn't unusual for a package to go more than 24 hours without a scan while in transit. Your package may still be on the move and there are no new updates.

Why is FedEx having so many delivery problems?

The COVID-19 pandemic has created record-breaking shipment volumes. As more people shop online to avoid crowds in stores, those numbers have grown even more. This has created shipping volumes that are taxing logistics networks nationwide, which may cause delays.

How do I get in touch with local FedEx?