How do I reissue FASTag Federal Bank?
The application for tag replacement can be sent to fblnetcsupport@federalbank.co.in including the FASTag details and the reason for replacement from the registered mail ID. The tag will be dispatched to the communication address of the customer within 7 working days.
Please call 1800 3006 9090 / 1860 266 6888 (Local call charges applicable) Timings: 24*7.
How to get FASTag Online Federal Bank?
Login to the FedMobile app, and tap on 'FASTag' under services on the Home screen. Enter the make and model number of your car. Enter the vehicle registration number and upload the RC image.
MORTH/NHAI/IHMCL has launched 1033 helpline number for addressing FASTag complaints at toll plaza level. Customer can simply dial 1033 from Mobile/Landline for the following issues: Stopped at the plaza for Tag blacklist reason even though Tag is not blacklisted.09-Feb-2022
How do I replace damaged FASTag?
Please call our Customer Care on 1800 419 6606 for replacement of the FASTag. The new tag issued to you will be linked to your old tag account and relevant balance amount will be transferred in the new tag. Was this information helpful?
You can cancel/close/deactivate your FASTag account either by connecting with the customer support staff of your FASTag issuer or by logging in to the mobile application of your FASTag issuer/prepaid wallet. Alternatively, you can also log in to the official website of your FASTag issuer bank.17-Aug-2022
What is FASTag customer ID?
What is FASTag customer ID? You get a customer ID with your FASTag sticker. It is sent along with the FASTag welcome email, containing 13 digits starting from 17 (such as 17xxxxxxxxxxx). A customer ID, also known as user ID, allows you to log in to your FASTag account.06-Jun-2022
You can either check your recent SMS for your FASTag transaction, which will show you your current FASTag balance. Alternatively, if you have the NHAI FASTag, then you can also give a missed call at the toll-free number- +91-8884333331, which is available 24*7.
What if toll FASTag is not working?
If the scanner at a toll plaza fails to read a valid and functional FASTag, the user is exempted from paying toll tax and can drive through the toll plaza free of cost.
Generally, you can request to buy a FASTag from an issuer bank or other authorised digital platform. The process requires you to provide the car's registration number and owner's ID online. After that, you need to wait for the FASTag to get delivered to your address.06-Jun-2022
How do I activate instant FASTag?
To activate your FASTag yourself, you need to download the 'My FASTag App' and enter the required details such as Customer ID, RFID Number, Wallet ID, Vehicle ID. After activating, you will have the option to link your FASTag to any of your existing banks or prepaid wallets.17-Aug-2022
FASTag recharge using FedMobile App: Click on "Link to the bank account" (Federal Bank customers) or "Link to other bank account through UPI" (Other Bank customers) Upon Linking the bank account, Click on 'FASTag. Select Recharge Tab.
Can we get refund from FASTag?
You have to raise a surrender request & close the wallet to get the balance amount in your desired account.
Call on Toll-free number: 1800-102-6480 and mention your mobile number against which the tag has been registered along with the Vehicle Registration Number (VRN) or Tag ID.
How do I get a refund on toll FASTag?
You can raise a query or file a complaint in regards to the wrong toll deduction, either through your FASTag issuing bank portal or by dialing the NHAI toll-free number i.e. 1033. The complaint will be verified by the concerned team and if found valid, the refund process will be initiated.13-Nov-2022
You cannot use FASTag without attaching the sticker to your vehicle. The system works on the RFID technology, and for that, the sticker is the main component. The scanner will scan the tag sticker at the toll gates for contactless toll payments.06-Jun-2022
What is the fee for replacement of a FASTag?
Price (Rs. Tag Replacement Cost Rs: ₹ 100. This pricing is applicable only for tags purchased via Paytm Mall only. Security deposit and Threshold Amount applicable will be carried forward from the previous FASTag on the same vehicle.
If you are not going to use the registered vehicle anymore, please ensure the FASTag that you used for the vehicle is closed. If you wish to stop using FASTag, call us on 1800-120-4210 to raise a closure request. You can replace your damaged tag with a new one at an applicable charge.
Can we remove old FASTag?
The easiest way to deactivate a tag is by contacting the FASTag provider's customer care and raising a request for the closure/deactivation of the FASTag linked account. You can also call on 1033, the helpline launched by the National Highways Authority of India for FASTag related concerns.
Only one FASTag can be issued against a particular vehicle at any given point of time. Hence, you cannot use one FASTag for multiple vehicles. If you own more than one car, you have to purchase one tag for each vehicle.23-Nov-2022
What happens if I close my FASTag account?
The accounts can be closed while selling the vehicle. When a vehicle is sold, then the FASTag issued on the particular registration number will still be linked with the previous owner's name. The amount will still be deducted if the number is registered in the previous owner's account and money from his/her account.08-Jan-2022
How do I reissue FASTag Federal Bank?