How do I report an EasyParcel?
Step 1: Head over to “All Parcels” then click on “Parcel Status“. Step 2: Click on the 3 lines icon and select “Report”. Step 3: Select “Parcel Lost” from the drop-down list. Step 4: Provide the documents needed, such as item invoice, photo of the parcel content and parcel packaging.29-Jul-2022
EasyParcel is co-founded by Chan Kee Siak (founder of Exabytes Network) and Clarence Leong (founder of EziVoucher).
Can I cancel order on EasyParcel?
To request for cancellation: Step 1: Go to “Support” on your dashboard and click “Self Service Centre”. Step 2: Click on “Cancel". Step 3: Under the tab of “Cancel”, select the parcel and click on “Cancel".27-Aug-2020
CHECK OUT THE SIMPLE STEPS BELOW ON THE CANCELLATION OF ORDERS
What if my parcel goes missing?
Check the delivery address you gave the seller. Then contact them and ask where your order is. If the seller claims they've delivered it or don't know where it is, you can ask for a redelivery. You might be able to get a refund in some circumstances.
Lost in transit
How do I get a refund from EasyParcel?
No refunds will be given once the Consignment has been collected by courier riders and/or dropped at the collection point or the courier branch. If the collection fails, it is the customer's responsibility to notify EasyParcel to reschedule for the next collection.03-Aug-2022
Our pick-up Delivery service covers selected areas of Penang, Kuala Lumpur, Selangor and Johor. We operate on Monday to Friday, from 9.30am to 6.30pm, excluding Public Holiday (subjected to respective states).
Can I cancel a parcel I have sent Royal Mail?
You can now change when and where your parcel is delivered after it has been sent. Being able to change delivery options means that you don't have to worry if you are no longer going to be in. You will have peace of mind and control over when and where you receive your parcel.
You can cancel your order on the orders page before it ships out. Note: We're not able to cancel an order that has been shipped. We recommend you do a return for a refund after receiving the package. Please DO NOT refuse the delivery as the undelivered package will be destroyed by the third-party logistics.
How do I cancel a Bookfy order?
Cancellation:- If you wish to cancel your order, Kindly email us at support@booksfy.in mentioning your order details and reason for cancellation. Once the cancellation request is created, we will ensure that the cancellation is processed as soon as possible.
5. When and how can I cancel an order? You can cancel the booking only before the article is inducted at post office. Cancellation Service is provided only if you have booked the article through your registered account.To cancel your mail go to Home>>Menu>>Mailservices>>ManageMail>>Cancel Booked Mail.
Who pays if a parcel goes missing?
When a parcel goes missing, it's logical to think the courier company is liable. However, it's actually the retailer who is responsible for compensating you. While it's a good idea to contact the courier first, if the parcel is truly lost, you'll need to take it up with the retailer.20-Jun-2019
Often, it's up to the seller or retailer to ensure that you receive your package. Thus, anything that happens in transit is the responsibility of the seller; they are responsible if the package is lost or damaged during transit, and usually must replace it or give a reimbursement.15-Mar-2018
Who's responsible for missing parcel?
retailer
If a retailer is unable to deliver a package when promised, it is their responsibility to give the customer a full refund. If the package was delivered, but it arrived late, and if the customer paid extra for an early delivery, the customer can request a partial refund. However, retailers do not always oblige.05-Jun-2019
Can I get compensation for late delivery?
When a courier company delays a shipment, you can always claim compensation from them. However, usually its amount will be lower than the loss really suffered. Moreover, there is no guarantee that you will receive any compensation.02-Dec-2019
Customers may file claims for damaged and/or missing contents immediately, but no later than 60 days from the date of mailing.
How do you cancel a parcel on Ninjavan?
To cancel your scheduled pickup, just go to Activity > Delivery > Scheduled, then select the order and tap 'Cancel Delivery'.
Cancellation: If you wish to cancel your order please go to our chatbot AskPos or our e-feedback. Once an order has been dispatched it may not be cancelled and the item must instead be returned to Pos Malaysia according to terms provided under the Return and Refund Policy.
Can I cancel Dtdc Courier?
It can be cancelled by going to the 'Bookings' section on the app home page, and then selecting 'Cancel My Request'. Once you raise a request for cancellation, it will be sent to the relevant team for approval. A representative will call you to get your feedback and process the cancellation & refund.
How do I report an EasyParcel?