How do I reschedule a delivery for UPS?
Options for Changing Your UPS Delivery
You may also change your delivery address on ups.com. Select the Tracking tab and enter your 12-digit InfoNotice number (found above the barcode) in the Tracking or InfoNotice numbers field, and select the Track button. On the Tracking Summary page, select the Change Delivery button.
Can I call UPS to see where my package is?
Please visit our Customer Help and Support Center or call 1-888-742-5877.
For the latest information regarding your package, please visit the UPS Tracking page. Your package is on its way to a UPS Access Point® location for pickup at your convenience. UPS Tracking page.
What will UPS do if I not home?
Shipments that do not require a signature can be left in a safe place, out of sight and out of weather, at the driver's discretion. This could include the front porch, side door, back porch, garage area, or with a neighbor or leasing office (which would be noted in a yellow UPS InfoNotice® left by the driver).
Your driver may make a second attempt on the next business day and a third attempt on the following business day, if necessary. Where available, your shipment may be taken to your nearest UPS Access Point location™ for collection. Refer to the information on the UPS InfoNotice® left by your driver.
What happens if shipping address is wrong?
You can request that the destination Post Office hold the item for you or have it returned to sender. Verify that your shipment is eligible for Package Intercept. If eligible, you can submit your request online after logging in with your USPS.com account.
Although mail forwarding may begin within 3 business days of your submitted request, it's best to allow up to 2 weeks. Mail will be forwarded to your new address as it comes, piece by piece.
Will UPS fix a wrong address?
If UPS is unable to deliver any package as addressed by the shipper, or if the package has an incorrect or incomplete address, UPS will determine and make reasonable efforts, to be determined in its sole discretion, to secure the correct or complete address.
UPS may make up to three delivery attempts at its discretion at your address on regular UPS delivery days. After the final attempt, undeliverable packages will be returned to the sender. To prevent your package from being returned or to make alternate delivery arrangements, track your package.
Does UPS leave packages at the door?
Shipments that do not require a signature can be left in a safe place, out of sight and out of weather, at the driver's discretion. This could include the front porch, side door, back porch, garage area, or with a neighbor or leasing office (which would be noted in a yellow UPS InfoNotice® left by the driver).
When you contact UPS, start with our Virtual Assistant for immediate answers. If you still need help, we'll either transition you to live chat or connect you directly to a phone representative (during normal business hours.)
When can I expect UPS package?
Other than time-definite air deliveries, shipments are generally delivered anytime between the hours of 9:00 a.m. and 7:00 p.m. (and sometimes later) to residences, and by close of business for commercial addresses. UPS cannot schedule a specific delivery time within that window.
Does UPS deliver on weekends, including Saturday and Sunday? Yes, UPS offers Mon-Sat delivery service for residential and commercial packages and offers delivery of residential packages on Sunday.
Can UPS leave package without signature?
Shipments that do not require a signature can be left in a safe place, out of sight and out of weather, at the driver's discretion. This could include the front porch, side door, back porch, garage area, or with a neighbor or leasing office (which would be noted in a yellow UPS InfoNotice® left by the driver).
Delivery Confirmation: UPS will provide confirmation of delivery without the recipient's signature. Note: Similar information is available when you track your package online. Signature Required: UPS will obtain the recipient's signature and provide you with a printed copy.
What happens if a package needs a signature and no one is home?
If a shipment requires, either an indirect, direct or adult signature, and a delivery attempt is made, but no one is there to sign for the package, the driver will leave a door tag at the recipient's door.
All UPS ground and express packages are guaranteed to arrive on time, or it's free. Once you identify that a package was delivered late, requesting a UPS Guaranteed Service Refund is the next step to get your money back. The request must be within 15 days of the originally scheduled delivery date.17-May-2021
What happens after 3 failed UPS attempts?
UPS may make up to three delivery attempts at its discretion at your address on regular UPS delivery days. After the final attempt, undeliverable packages will be returned to the sender. To prevent your package from being returned or to make alternative delivery arrangements, track your package.
If you cannot wait for a UPS package to reach your location, there may be an option for you to pick it up straight from the UPS.23-Oct-2020
Who is responsible if package is delivered to wrong address?
The short answer is: The seller, which means you, the business owner. Obviously, if you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, it's 100% on you to compensate the customer with a new shipment or a refund.
How do I reschedule a delivery for UPS?