How do I return my Zara order?
You can return your order at any Zara store free of charge in the same market/region where you made the purchase. You only have to present the purchase receipt along with the items you wish to return. You can show it on the screen of your mobile device or print it out.
The exchange and return period is 30 days from the purchase date. To exchange or return an item purchased from any of our stores, you must present the paper sales receipt.
How do I return an online order?
Most businesses with an online store have a return policy in place.
If you no longer have the original packaging, you can return your order in any other packaging provided that it is properly sealed to prevent the items getting lost. Zara Home items must be returned in their sealed original packaging and in its original condition.
Where is my Zara return label?
Once the return request is completed you will have the option to check on it all the available drop-off points of the selected network. You can show your QR code at the drop-off point and they will print the return label for you.
If your original receipt is in paper format, you can generate a digital version of the same receipt by scanning the QR code that is found printed on the receipt.08-Apr-2021
Can I get a refund without a receipt?
If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note. Be warned that, if that item is now in the sale, your credit note will reflect that price.02-Dec-2020
You can return your order at any Zara store free of charge in the same market where you made the purchase, provided the store has the same section to which the items you wish to return belong.
Where can I drop off my Zara return parcel?
If you purchased your item in-store, you're able to return it at any Zara store in the same region as where you purchased it. You'll need to show your receipt, whether it's on your phone or a physical receipt. You can return your order at any Zara store in the same market/region where you made the purchase.08-Jul-2022
3 steps to creating a return label
Can u return online orders in-store?
Fortunately, many retailers allow you to buy online and return in-store, although there are some caveats. Before venturing out to a store, read their return policy to see if you can return online orders in person and what kinds of requirements you'll have to meet.27-Dec-2021
A return shipping label is a pre-paid, pre-addressed postage label that enables customers to return purchased goods back to the seller. The key benefits of a return shipping label are convenience, efficiency and customer satisfaction.
Can you return clothes without tags?
You will have to be prepared to show at least a receipt or at least a tag in order to get some money back for your purchase. The receipt will let the store know how much the item was originally sold for. Without the tags on the clothes, they may have a hard time giving you the full amount that you paid for the product.16-Aug-2021
Exchanges and returns You will receive email confirmation of the return once it has been completed. If you have not received a refund in your account after more than 14 days, please show the confirmation to your bank so that they can help you and speed up the process.
What is a Zara drop point?
What Are Zara Return “Drop Points”? Zara calls them “drop points” on their website but they just mean your local post office.06-Sept-2022
An electronic ticket with your order details shall be attached to the Shipment Confirmation ( the “E- ticket”). Only for ZARA products, if you are a non-registered user placing an order via an electronic device made available by ZARA, the E-ticket shall be accessible via a link sent to you by SMS.27-May-2021
What courier does Zara use?
We use DHL to send all of our orders and they are forwarded to the national postal service on arrival in the country of destination. How long does delivery take? International orders generally take between 1-3 working days to arrive.
Zara online orders that are returned to a physical store are still free of charge. Avoid the $3.95 fee by going to your closest Zara store and making a return. Here's what you need to do to make a Zara in-store return: You don't need to make a purchase request if you're bringing it back to the physical store.26-Jul-2022
How do I find my Zara barcode?
You will find it in the Zara app, logging in as a customer, and proceeding to the “Purchases” section. With the ZARA QR you can: Have all your online and in-store purchases linked. Identify yourself at the register in the store with your Zara QR and ask for the eReceipt.