How do I send a DHL package UK?
There are 1,300 DHL Service Points located in high street and retail outlets across the UK. DHL Service Points are available at 100s of independent stores and selected Choose the size of the DHL packaging you need and pack your items. Your items must fit into a DHL envelope or box to send using a DHL Service Point.
Fully tracked from door-to-door, our Next Day UK delivery service is available six days a week. We'll collect your parcels from your business premises or you can drop off at any of our 3,500 ServicePoints or 50+ depots. We'll deliver to your recipient's door on the day after collection.18-May-2022
How do I speak to DHL Customer Service UK?
02476 937 770 Please refer to our Privacy policy for important information on the use of cookies.18-May-2022
DHL Customer Service Contacts
Can you return DHL at post office?
How to send it back? Send your return via any post office and Point POST.18-May-2022
Schedule A Pickup Anytime with MyDHL+ To schedule a pick-up by a DHL courier, first have this information ready for the online pick-up request form: Your account number. Pick-up location contact. Pick-up location address.02-Dec-2019
Does Royal mail use DHL UK?
UK Mail is part of the Deutsche Post DHL Group, the world's leading mail and logistics company. Present in 220 countries, being part of this network allows us to provide affordable postal services even further afield.
Yes, DHL delivers to your door. Even though the parcel is meant to be delivered directly to the end-user, it passes through many stages. The parcel sent by the sender is accumulated in one area and then shipped to the destination hub. At the destination hub, the parcels are segregated based on the end-users address.
Is DHL shipping reliable?
DHL has a consumer rating of 1.37 stars from 519 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about DHL most frequently mention customer service, next day and wrong address problems. DHL ranks 232nd among Shipping sites.
You can speak to a member of our customer service team on Live Chat between 07:00am and 22:00pm Monday to Friday. You will see a 'Chat to our team' button at the bottom right of this page when an advisor is available to chat.
Why hasn't my DHL package arrived?
Delivery delays can be caused by events beyond the control of DHL, e.g. weather events, local disruptions like public holidays, customs or strikes. In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop.18-May-2022
Your DHL shipment can take anywhere from 2 to 8 business days for domestic shipments within the US. Your DHL shipment can take anywhere from 3 to 14 business days for international shipments. Easily reschedule or change delivery times via the My DHL app.19-Mar-2021
Why does DHL take so long?
The most common reason that it takes DHL a long time to deliver a package is that the seller hasn't shipped it out yet. DHL can't deliver anything until the package arrives at one of their facilities. It can sometimes take a seller up to two months to ship out a package.27-Oct-2021
Our WhatsApp digital assistant is available 24/7 to track your shipments, subscribe to shipment notifications, and answer general customer service enquiries. Simply open WhatsApp to get started or add the DHL Express WhatsApp number +44 1163 265750 to your contacts and start a WhatsApp chat*.
Does DHL require a phone number?
Sender's full name and address, including postal code. Sender's telephone, fax or mobile number and VAT number.16-Nov-2017
The Post Office has today partnered with DHL Express to deliver parcels directly to Post Office branches as part of DHL's Service Point network. The partnership will take advantage of DHL's Service Point network to provide more secure and convenient locations to pick up parcels.14-Sept-2022
Where can I drop off packages with DHL?
For more information or to arrange a delivery from any of our Service Centres, please contact our Customer Services team at 0818 725 725.
How do I arrange a courier pick up?
How to book a courier collection
DHL collection times When you book a DHL collected service, a DHL courier will collect from your home or work address Monday-Friday, 8am-6pm (excluding bank holidays and public holidays). If you have booked a Saturday delivery, DHL will collect on the Friday prior to this.
Do I need to print label for DHL pickup?
Without a label, your package will be unable to get to its destination and the courier will be unable to accept your package. If you don't have access to a printer, please take your parcel a DHL Service Point where staff in store will print the label for your parcel.
How do I send a DHL package UK?