How do I send an email to Aramex?
For any comments or questions on Aramex's Customer Protection and Fraud Prevention Measures, please contact Aramex Global Customer Care Center at (GlobalCareCenter@aramex.com).
Relax! Aramex will deliver your parcel safely within 24 – 72 hours, depending on the destination*.
How do I send a parcel with Aramex?
You can ship with Aramex using one of the following methods:
Does Aramex contact you before delivery?
You will receive the notification after your shipment is delivered.
On the Customer support page, click one of the following options:
Will customs open my package?
Do customs open every package to verify information? No, customs officers will not open up your package or packages without good reason. Every package is put through a scanner machine, or an x-ray machine, to verify that the items you are shipping match your customs forms.07-Aug-2019
Your shipment will be stored in an Aramex Locker for 2 days /48 hours.
How long does a parcel take in transit?
For all the shipments, you will always receive tracking statuses. The available courier delivery options are standard, express/next-day delivery, and economy. The transit time for the standard is about 3 working days, for the express is the next or same day, while for the economy, the transit is longer, up to 4-6 days.
Mobile phones can be imported for personal use 1 – 2 mobiles with a commercial invoice. Mobile phones more than 2 will be considered as commercial, and will require commercial invoice including the manufacturing country, and a conformity Certificate. Shipments containing watches will require a certificate of origin.
Does Aramex deliver door to door?
Aramex Store-to-Door + R 99.99 – Aramex shipment sleeves can be bought at kiosks, selected Pick n Pay stores nationwide. Vendor drops off the parcel at their nearest Aramex drop-off point and the parcel will be delivered to the buyer's door.
To track shipments:
Does Aramex have an email address?
Aramex Customer Support or email at jnbinfo AT aramex.com.30-Mar-2022
Aramex shipping is continued working throughout the weekends too. You can even book Aramex orders also on the weekends and send your parcel to your families, friends, and loved ones. We assure you that you will experience the best Aramex logistic services throughout the world.
Does Aramex work on Friday?
1. When will my parcel be delivered? If your parcel is deposited into the Aramex Drop Box before the collection time indicated on the Drop Box (usually between 4:00pm and 5:00pm, Monday to Friday, unless specified otherwise), it will be delivered by 10:30am the following business day to all main centres.
What do I do if my shipment is missing from my Shop and Ship package? If your shipment is missing, we highly recommend that you immediately contact the merchant for speedy assistance.
Does Aramex open packages?
Aramex reserves the right to open and inspect any shipment consigned by a customer to ensure that it is capable of carriage to the destination within the standard customs procedures and handling methods of Aramex.In exercising this right, Aramex does not warrant that any particular item to be carried is capable of
While the status “in transit” means your parcel is moving, sometimes your package may no longer be progressing towards its destination, and it is either kept in one of the courier company's depots for further checks or stuck in customs.07-Jan-2022
Who owns Aramex Delivery?
The company's ultimate parent is Aramex PSJC, a United Arab Emirates-based logistics company.
Where is the head office of Aramex?
How do I send an email to Aramex?