How do I ship online with DHL?
Schedule A Pickup Anytime with MyDHL+ To schedule a pick-up by a DHL courier, first have this information ready for the online pick-up request form: Your account number. Pick-up location contact. Pick-up location address.02-Dec-2019
How can I contact DHL customer care?
In order to get you to the right tool or expert in DHL, we need to ask you a few short questions. Visit our login page to access our tools and portals in order to book new shipments.18-May-2022
Does DHL charge by weight or size?
Charges on your invoice will be based on the greater of the two: total actual weight versus total dimensional weight. Please note: Domestic shipments under 1 cubic foot and/or under 1 pound are not subject to Chargeable Weight rules and are invoiced based on the actual weight.18-May-2022
Anybody can send envelopes and packages via DHL without opening an account: in fact, individuals who ship items only occasionally may choose to not open an account at all. However, many people prefer the convenience of a DHL Express account.
How do I arrange a pickup with DHL?
Simply call our friendly team to book your collection over the phone, pack your parcel and a DHL courier will collect from your home or business premises. You don't even have to set up an account for parcel delivery with DHL by phone.
How do I know when DHL will collect my parcel?
DHL collection times When you book a DHL collected service, a DHL courier will collect from your home or work address Monday-Friday, 8am-6pm (excluding bank holidays and public holidays). If you have booked a Saturday delivery, DHL will collect on the Friday prior to this.
Our WhatsApp digital assistant is available 24/7 to track your shipments, subscribe to shipment notifications, and answer general customer service enquiries. Simply open WhatsApp to get started or add the DHL Express WhatsApp number +44 1163 265750 to your contacts and start a WhatsApp chat*.
What happens if a DHL parcel is not delivered?
My shipment is not delivered. What can I do? In case your shipment has not arrived within 10 days after the expected delivery time, please contact your merchant or online shop. The merchant or online shop as our contract partner can start an investigation for lost items.18-May-2022
Official DHL communication is always sent from @dhl.com, @dpdhl.com, @dhl.de, @dhl.fr or another country domain after @dhl. We never use @gmail, @yahoo or other free email services to send emails.18-May-2022
How much does DHL shipping cost?
How Much Does It Cost to Ship Using DHL?
You will not be paying to DHL any further shipping costs. Rather, you will be asked instead to pay customs duties, taxes and other import charges related to customs clearance in your home country, as per local regulations.
Is DHL cheaper than FedEx?
Shipping Rates: Although DHL and FedEx both charge higher rates for same-day delivery services, DHL rates are typically cheaper for domestic shipments, ultimately. When it comes to choosing between DHL international shipping rates and FedEx international shipping rates, DHL rates are also generally more affordable.
How do I calculate my parcel size?
How to calculate overall size: Take the two shortest sides of your parcel and sum them. Multiply the sum by 2 and finally add the length. The total is the overall size.
Remote Area Pickup and Delivery will change from the greater of $42.00 per shipment or $0.42 per lb to the greater of $45.00 per shipment or $0.45 per lb. Residential address will change from $4.95 per shipment to $5.30 per shipment.01-Jan-2022
How do I pay my DHL fee?
You can choose how to pay duties and taxes:
Log into MyDHL+, go to My Shipment Settings and select Printer Settings. By default, the printer type is set to print labels on A4 paper and this will generate a label in PDF format. With A4 paper printing, you have the option to print 2 labels per page.
How do I pay for my DHL package?
Please visit our secure payment site or call our payment self-service line at 1-866-768-7801.
How do I ship online with DHL?