How do I sign up for DHL?
DHL New Account Opening Simply visit the DHL website and click on the “Express" link at the top of the page. From there, you'll be directed to select your country from a drop-down menu. Once you are directed to your country page, you'll be asked whether you wish to open a personal or business account.
You don't need an account to send a parcel with DHL Express. All of our services available on this site are intended for customers who don't have an account. However, if you send international parcels on a regular basis, you may benefit from opening a DHL account.
Can I sign for my DHL package online?
To assist our customers who do not wish to sign on scanners or on paper due to social distancing, we have temporarily enabled the Signature Release option for all shipments on our On Demand Delivery platform. Signature Release allows customers to authorize delivery with an electronic signature, prior to delivery.23-Apr-2020
Opening a DHL account with Preferred Shipping is simple: Request an account online, and in less than 48 hours, a local shipping expert will get in touch with you to confirm your rates and give you a consultation before opening your account.
What are the benefits of having a DHL account?
What benefits do I get from opening a business account with DHL? We optimize the way you ship. With global experience and a large, reliable network, we can offer you savings on shipping costs, efficient shipping solutions, alternative payment options, and experienced customer service.18-May-2022
DHL has two types of account numbers that they give to their customers. Export account numbers are for shipments beginning in the United States and going to another country. Import account numbers are for shipments that are picked up outside the United States.
Does DHL pay on delivery?
Duties and taxes are levied by Customs in the destination country and the receiver is responsible for paying them. DHL will pay the charges on the receiver's behalf and collect payment from the receiver prior to or on delivery.
You can choose how to pay duties and taxes:
How do I send a parcel through DHL?
Your items must fit into a DHL envelope or box to send using a DHL Service Point. The price is based on the size of the free packaging and the parcel's destination. Once your parcel is ready, take it to the till and pay by debit card, credit card or cash - it's that simple.
If you have missed our driver, they'll leave a card notifying you that they'll try to deliver again the next workday. If there's no one at home on the second delivery attempt, the driver will leave a card stating that you can collect the parcel at a DHL sorting center.
What if you aren't home to sign for a package?
If the shipment requires a direct or adult signature, then someone must be available to sign in person. If someone is not home to sign for a direct or adult signature, the courier will leave a door tag or reattempt delivery.
If you're not at home at the time of delivery, the courier will try to reach you to arrange a new attempt or leave a note at your door with more information. If you've entered a mobile phone number when you originally placed your order, you will also receive a text message with a unique link to manage your shipment.16-Nov-2021
Are DHL boxes free?
DHL provides customers with free packaging from its DHL Service Points. However, use your own boxes and DHL offers advice on doing this. DHL recommends good quality packaging, which includes double wall corrugated cardboard boxes for heavy items.
Most of Standard International shipments are shipped via DHL eCommerce. With this shipping method, your order is picked up from our printing center, sorted, and the necessary postage is applied. Your shipment is then transported by DHL eCommerce to your local post office for customs processing (if needed) and delivery.08-Jan-2021
Does DHL provide envelopes?
Pick your free DHL envelope or box Your parcel must fit into a DHL envelope or box to send it from a DHL Express Service Centre.31-Aug-2021
Their domestic and international shipping rates fall in about the middle range compared to other courier companies. Like other shipping companies, the DHL shipping cost will be dependent on several factors, including the dimensions of the package, delivery speed, and company policies.
How long does DHL take to deliver?
Please keep in mind that usual delivery times can vary depending on the product /service and origin/destination relation, from 2-3 days for neighboring countries and up to 20 days for countries with long distances. The merchant or online shop usually indicates the expected delivery time on its website.18-May-2022
Schedule A Pickup Anytime with MyDHL+ To schedule a pick-up by a DHL courier, first have this information ready for the online pick-up request form: Your account number. Pick-up location contact. Pick-up location address.02-Dec-2019
How do I find my DHL access ID?
To obtain your DHL Express site ID and password you will need to register in the DHL XML Developer Portal. You can also contact your DHL Account Manager for help with this.
The Import account number always start from 95xxxxxxx or 96xxxxxxx. Any other number series other than 95 and 96 are Export account number.
How long is a DHL account number?
How do I sign up for DHL?