How do I speak to a local FedEx?
GoFedEx 1.800. 463.3339. Or use one of these numbers if you need U.S. TDD services, or billing or international support. We have updated our list of supported web browsers.
FedEx Customer Service. Representatives are available online Monday through Friday, 8:30 a.m. to 6:00 p.m. CST, excluding holidays. * Denotes required fields. Please fill out the fields above, type your question in the box below, and click "Chat now" to proceed.
How do I contact FedEx about a delivery problem?
To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.
If your package's tracking status says it was delivered but you can't find it, go to our tracking page and follow these steps:
How can I contact FedEx customer service?
Need help? Text 29372 to chat with our Virtual Agent.
What is end of day for FedEx?
8 a.m. to 8 p.m.
Here are a few things you need to keep in mind if you're going to file a claim for FedEx lost packages. If the contents of the package cost less than $100, you can complete the entire form online and request a refund without documentation.25-Mar-2021
Why does my FedEx package say delivered but it's not here?
It means the driver may have accidentally marked it delivered and even received by you. They could have delivered it to another similar address and marked it delivered.01-Aug-2021
You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800. GoFedEx 1.800. 463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.
Why is my package still in transit FedEx?
Packages in the FedEx system are scanned at various points between pickup and delivery. It isn't unusual for a package to go more than 24 hours without a scan while in transit. Your package may still be on the move and there are no new updates.
Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.29-Aug-2021
How do you know if FedEx lost your package?
If your package's tracking status says it was delivered, but your recipient can't find it, log in to your FedEx account, go to our tracking page, and follow these steps: Enter your tracking number or reference number. Select Manage Delivery, then Report Missing Package.
Does FedEx deliver on weekends, including Saturday and Sunday? Yes, FedEx Home Delivery is an every-day delivery service, including Saturdays and Sundays with weekend delivery to most residential locations.
Can I track FedEx without tracking number?
If you don't have a tracking number, you can still track your package by using a reference number associated with your shipment, or a purchase order number. Did you know? With FedEx Delivery Manager® you don't need a tracking number to track your package.
Why isn't my package moving when I check tracking? Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it's not unusual for a shipment to go more than 24 hours without an update while it's on its way to the final destination.
Does FedEx call you when they deliver?
FedEx told us over email that they don't make automated calls to customers. The scam is called the delivery break-in scam, according to the Better Business Bureau. They say to watch out for anyone asking what the best day to deliver a package would be.03-Oct-2016
FedEx, because it is so popular and because so many people use this shipping company, moves millions and millions of packages every day. Because of all this volume the odds of the delay happening to customers goes up quite a bit.29-Nov-2021
Does FedEx work overnight all hours of the day?
FedEx Standard Overnight delivery is available in all 50 states, but only to addresses where the FedEx Priority Overnight delivery commitment is by 10:30 a.m. or noon.
Major Checkpoints Only Update Tracking Some of their scans don't even work to update the information. Instead, FedEx relies on its facilities to update tracking information. This doesn't deliver the most accurate information because it can still take several days before a driver can pick up the package and deliver it.07-Apr-2022
Who is responsible for a lost package?
As a general rule of thumb, if you don't see any evidence to suggest otherwise, the seller or shipper is responsible. If a package is marked as delivered and you have not seen it, then the seller is responsible. The exception is that if a package is actually lost prior to being marked delivered.15-Nov-2019
How do I speak to a local FedEx?