How do I speak to someone at DHL parcel UK?

HOW CAN WE HELP YOU?

Get in touch. Our Customer team are available to help you Monday to Friday 7am - 8pm, Saturday 8am - 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day.
02476 937 770.
Other ways to get in touch.

Can you send DHL at post office?

DHL and PayPoint are badging their new partnership in 3,000 locations as 'the largest click and collect network in the UK', but, with over 11,500 branches, Post Office still has the lead.08-Aug-2019

How do I arrange a pickup with DHL?

Schedule A Pickup Anytime with MyDHL+ To schedule a pick-up by a DHL courier, first have this information ready for the online pick-up request form: Your account number. Pick-up location contact. Pick-up location address.02-Dec-2019

Can I pick a parcel up from DHL?

You will need to take your 14-digit shipment number (provided in your confirmation email) to your collection depot. You will be asked to sign for the parcel and will need photographic proof of identity and proof of address to collect it, e.g. Passport and Driving License.18-May-2022

What happens if a DHL parcel is not delivered?

If you missed a delivery, you'll find a DHL missed-delivery card in your mailbox. Our DHL courier will automatically return the next workday. If you also missed our second delivery attempt, you can collect your parcel at a DHL location. Follow the instructions on your DHL card and on our Track & Trace page.

How can I contact DHL customer care?

How do I send a DHL parcel?

Your items must fit into a DHL envelope or box to send using a DHL Service Point. The price is based on the size of the free packaging and the parcel's destination. Once your parcel is ready, take it to the till and pay by debit card, credit card or cash - it's that simple.

How do I send through DHL?

Three simple steps are all it takes:

Prepare & Register. Pack your package with your own packaging.
Pay & Print. Paying shipping, printing mailing labels and any customs documents can be done from home as you can do from your DHL agent.
Leave & Send. Leave your package with one of our 1500 DHL agents.

How much does DHL cost to ship?

How Much Does It Cost to Ship Using DHL?

How do I schedule a courier pickup?

Three steps to scheduling pickups online: Log in to Schedule & Manage Pickup. Choose the account number and fill in the pickup address, package information and other details. Click 'Schedule pickup'.

Do DHL text you before delivery?

Gone are the days when a recipient needs to wait in all day for a parcel to be delivered. With our email and text notifications, your recipient will receive a one-hour time slot on the morning of the delivery and a 'You're next' text when they are the next stop on the driver's route.

How long does DHL Express take within UK?

Parcel delivery within the UK usually only takes 1 working day, whether you drop your parcel off or book a collection. How do I send a parcel within the UK? You can either drop your parcel off at one of 1,300 DHL Service Points located nationwide or book a courier collection at a time convenient to you.

Does DHL call before delivery?

On the morning of the delivery, a 1 hour delivery window will be provided. Where the sender of your parcel has provided your mobile number or email address, we will send you a notification.18-May-2022

How do I know when my DHL package will arrive?

If you don't have a tracking number available and just want to check when DHL usually delivers to you, go to the parcello page and click on the button "Only the times (without tracking number)". Then you enter your address and a time window will be displayed.

Why is my DHL package taking so long?

Delivery delays can be caused by events beyond the control of DHL, e.g. weather events, local disruptions like public holidays, customs or strikes. In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop.18-May-2022

Why is my DHL tracking not updating?

If your package has already arrived in your country and the DHL tracking info has not updated since it's arrival, it is likely because your package has been handed off from DHL to your local postal provider for the final leg of delivery. Sometimes DHL tracking will end, or “freeze”, once this hand off has occurred.01-May-2019

Can I call DHL on WhatsApp?

Our WhatsApp digital assistant is available 24/7 to track your shipments, subscribe to shipment notifications, and answer general customer service enquiries. Simply open WhatsApp to get started or add the DHL Express WhatsApp number +44 1163 265750 to your contacts and start a WhatsApp chat*.

Does DHL have live chat?

What kind of support does DHL offer? Customer service team of DHL offers the following support channels: email, live chat, call center, social media support and self-service support.

Does DHL work on Saturdays?

The company's working hours are; Monday to Friday: 08:00 am – 8:00 pm. Saturday and Sunday: 09:00 am – 2:00 pm.25-Sept-2019

How much does it cost to send a parcel UK?

1st and 2nd Class prices

Is DHL Express fast?

DHL Express provides international door-to-door delivery to over 220 countries and territories within 1-3 days.

How do I speak to someone at DHL parcel UK?