How do I speak to someone at FedEx customer service?
Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.
Worldwide Express Delivery Services for International Shipping | FedEx Hong Kong.
How do I contact FedEx about a delivery problem?
To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.
FedEx Customer Service. Representatives are available online Monday through Friday, 8:30 a.m. to 6:00 p.m. CST, excluding holidays. * Denotes required fields. Please fill out the fields above, type your question in the box below, and click "Chat now" to proceed.
Can I email FedEx customer service?
Contact Air & Ocean Freight Forwarding
8 a.m. to 8 p.m.
How long does FedEx take from Hong Kong?
Times & Coverage Typically 2 to 4 business days for Asia. 4 business days for the U.S.
How long does it take to ship from Hong Kong to the US? Rules of thumbs for lead times (in regular conditions) are 1-2 weeks for regular post, 3 days for air express freight, 8-10 days for air freight, and 30-40 days for ocean freight.
Does FedEx deliver on weekends Hong Kong?
Monday to Friday. Saturday service available in some markets upon request.
If your package's tracking status says it was delivered but you can't find it, go to our tracking page and follow these steps:
What happens if FedEx can't deliver a package?
It will be held for pickup as early as the same day of your missed delivery attempt. Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper. Refer to your door tag for the pickup location and availability.
In rare cases, package may show as 'delivered' but could take additional 24 hours.Carrier may have placed it in a safer location, please check:
What happens if FedEx delivers to wrong address?
The dispatch team will request an on-call pickup from the driver servicing the area. The driver will pick up the shipment. The driver will reattempt the delivery the same day if possible. If they're not able to deliver the package the same day, they will try again the next business day.
Does FedEx deliver on weekends, including Saturday and Sunday? Yes, FedEx Home Delivery is an every-day delivery service, including Saturdays and Sundays with weekend delivery to most residential locations.
Can I track FedEx without tracking number?
If you don't have a tracking number, you can still track your package by using a reference number associated with your shipment, or a purchase order number. Did you know? With FedEx Delivery ManagerĀ® you don't need a tracking number to track your package.
These fraudulent emails appear to originate from a FedEx employee (e.g., 'bjones@fedex.com'). The body of the message may contain a fake notice related to FedEx services or may contain only a random phrase or sentence. Be aware that the attachment contained in the email may contain a computer virus.
What is the email address for FedEx claims?
.claim@fedex.com
printandgo@fedex.com
Does FedEx call you when they deliver?
FedEx told us over email that they don't make automated calls to customers. The scam is called the delivery break-in scam, according to the Better Business Bureau. They say to watch out for anyone asking what the best day to deliver a package would be.03-Oct-2016
Packages in the FedEx system are scanned at various points between pickup and delivery. It isn't unusual for a package to go more than 24 hours without a scan while in transit. Your package may still be on the move and there are no new updates.
Why is FedEx so slow?
FedEx, because it is so popular and because so many people use this shipping company, moves millions and millions of packages every day. Because of all this volume the odds of the delay happening to customers goes up quite a bit.29-Nov-2021
How do I speak to someone at FedEx customer service?