Is my text from DHL legit?
Whether it's email or text messages, they are not sent by DHL, they are sent off by some third party, using DHL name or logo in an unauthorized way. These messages are often referred to as "SPAM", "phishing" or "spoofing", and over the past year, the number of these fraudulent messages have increased dramatically.18-May-2022
Below are some indicators that can help you assess whether the received email is fraudulent. Official DHL communication is always sent from @dhl.com, @dpdhl.com, @dhl.de, @dhl.fr or another country domain after @dhl. We never use @gmail, @yahoo or other free email services to send emails.18-May-2022
How long does it take to get to DHL eCommerce?
Average transit time to your country with DHL eCommerce is 4 to 8 days, plus additional processing and transit time within your country. Orders sent Standard shipping typically arrive in about 1 to 3 weeks. However, delays can occur in transit or from holds at the local customs office.
On the morning of the delivery, a 1 hour delivery window will be provided. Where the sender of your parcel has provided your mobile number or email address, we will send you a notification.18-May-2022
How do I stop fake DHL messages?
From a desktop computer: Drag & Drop the suspicious email into a new message and send it to phishing-dpdhl@dhl.com as attachment. To effectively shut down the fraudulent service, we need complete mail headers which are not included in a forwarded message.18-May-2022
Because many foreign merchants are aware that CBP requires an identification number for the ultimate importer for formal entries, they will often request the purchaser's social security number to include on export documents that the broker will subsequently rely on to prepare the CBP entry.06-Jan-2022
Why is DHL sending me emails?
"DHL Express Shipment Confirmation email scam" refers to an email spam campaign. These letters are disguised as notifications from DHL Express - a division of DHL dealing in courier, delivery, and mail services. The scam letters contain a phishing file designed to steal users' email account log-in credentials.23-Aug-2022
Spam and Viruses Please be advised that if you have received an email suggesting that DHL is attempting to deliver a package requesting that you open the email attachment in order to affect delivery, this email is fraudulent, the package does not exist and the attachment may be a computer virus.
Is DHL safe?
Yes, DHL is a reliable shipping courier for domestic and international shipments.21-Jun-2019
DHL Express and DHL eCommerce are two separate companies owned by the same parent: Deutsche Post DHL Group. DHL Express exclusively provides international services, while DHL eCommerce offers both domestic and international services.
What does DHL eCommerce mean?
DHL eCommerce offers domestic and international parcel delivery shipping for high-volume shippers at affordable prices. Services are available to business customers in North America, India, Europe, and Asia.
The main objective of a shipping or logistics company is to deliver the product to the customer's doorstep. Yes, DHL delivers to your door.
What happens if I miss a DHL delivery?
If there is no one available to accept the parcel, our DHL courier will leave a calling card at the address informing the receiver that they tried to deliver a parcel. The receiver can either collect the parcel from their local DHL Service Point or arrange another delivery.
They may also take a picture and send it to you to help you find the package when you arrive home. The first place you should check for your package is the front door. If it isn't there, then check the back door.07-Oct-2021
Does DHL require signature?
To assist our customers who do not wish to sign on scanners or on paper due to social distancing, we have temporarily enabled the Signature Release option for all shipments on our On Demand Delivery platform. Signature Release allows customers to authorize delivery with an electronic signature, prior to delivery.23-Apr-2020
Fraudulent Use of the DHL Brand In most cases the communications concern the sale of consumer goods over the Internet where payment may be requested before the goods are delivered. Please be advised that DHL does not request payment in this manner. DHL only collects money due for official DHL related shipping expenses.18-May-2022
What to do if you get a text about a package?
Protect Yourself from Smishing
Each country has its own customs laws and the duties for different types of goods and values are set locally. DHL, like any other international transportation company, must adhere to local customs legislation and so DHL pays duties on the receiver's behalf to clear shipments on arrival.
Should I give DHL my SSN?
The SSN number is not always needed, however, if not available, this can cause delays to shipments so customs brokers often ask that all shipments provide this number just in case. As with all countries, the tax number will only be used to fill in the waybill and will not be printed on any other documentation.24-Aug-2021
DHL is one of the most frequently impersonated delivery companies. Scammers prompt you to click on the phishing link to track your package: Your DHL parcel is out FOR delivery today.09-Sept-2021
What info does DHL need?
Sender's full name and address, including postal code. Sender's telephone, fax or mobile number and VAT number. Receiver's complete address details for the recipient of the shipment, including telephone, fax or mobile numbers. Invoice date.16-Nov-2017
Is my text from DHL legit?