Is there an email address for Canada Post?
How to contact us online or by phone. You can reach us on social media or by phone. In addition, you can fill out an online form to create a service ticket and report a problem. Due to a high volume of inquiries, we do not maintain an email address.
Customer service
Does Canada Post have live chat?
Chat. Our customer service representatives are available to provide support 7 days a week.
You must contact Customer Service at 1-866-607-6301 before appealing to the ombudsman. The ombudsman only reviews your appeal if you provide a Customer Service ticket number when you submit your request and if Canada Post has reached its decision on your complaint.
Does the post office send you emails?
Postal inspectors said consumers should be aware that the USPS does not send send text messages or emails about unclaimed packages or delivery attempts. To help consumers beware of the scam, the postal inspectors issued the following tips: Do not click on any links or attachments. Do not give out personal information.04-May-2021
Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. Speak to the station manager (postmaster) at a local post office. Contact the postal consumer and industry affairs office that handles questions for your district.15-Apr-2022
How do I find out why my mail isn't being delivered?
Call USPS Postal Service Customer Service at (800) 275-8777 or contact your local Postal Service Consumer & Industry Contact office.
Can I call the post office to check on a package?
For its 1-800-ASK-USPS customer care line, the Postal Service employs an Interactive Voice Response (IVR) system to answer calls, automatically handling routine issues such as package tracking, finding post office locations and hours, and submitting hold mail requests.11-Oct-2021
There are some prominent factors that cause delays in the Canada Post service: not fulfilling mailing requirements and following postal guidelines; costs and financial obligations, change in mail type and volume; labor disputes; and delivery delays.
How long does it take for mail to arrive Canada Post?
The delivery standard for regular mail sent inside Canada is: Two business days for local mail. Three business days within the province. Four days for national mail.
If you appeal for a lost or damaged item, you will need to attach your Canada Post receipt and any other receipt that proves the value of your item. Canada Post can't change the destination address of items after they've been posted because of legal restrictions.
Is Canada Post liable for lost packages?
When no coverage was included or purchased and Canada Post is liable for the loss or for the damage, the postage fee will be refunded. The value of the Item must be declared on the shipping documentation. All indemnity payments will be made to the sender of the Item.11-Jan-2021
Doug Ettinger was appointed President and Chief Executive Officer of Canada Post in March 2019. Canada Post is the country's postal service and leading parcel delivery company. In 2018, it delivered 8 billion pieces of mail, parcels and messages to 16.4 million addresses.
What happens if I click a phishing link?
If you click on a phishing link, the attacker will automatically receive some basic data, such as your device statistics, approximate location and any other information you may have voluntarily provided.28-Feb-2022
Protect Yourself From Email Scams Be aware that the U.S. Postal Service does not notify customers of package delivery attempts, or request personal information, via email. Poor grammar and spelling errors are a good indication that the email is fraudulent. If the email requests “immediate action,” it could be a scam.06-Jan-2022
What happens if I click on a spam link?
What Happens If You Click on a Phishing Link? Clicking on a phishing link or opening an attachment in one of these messages may install malware, like viruses, spyware or ransomware, on your device. This is all done behind the scenes, so it is undetectable to the average user.24-Sept-2021
We're in the digital age, and almost anyone can be reached through email. The postmaster general's contact is Megan.J.Brennan@usps.gov, but as the Chief Executive Officer of a company with a 640,000-person workforce, she's probably inundated with new messages.21-Nov-2018
Does the post office take complaints seriously?
If your business is experiencing a delivery issue or has a concern regarding customer service, the email service or a telephone call offer a convenient way to discuss the problem. For more serious concerns, such as potential theft or fraud, the USPS Office of the Inspector General takes the lead.22-Jan-2019
What to do if a letter gets lost in the mail?
Submit a Missing Mail search request at MissingMail.USPS.com. File a claim (for insured items meeting the appropriate timeframe). Visit your local Post Office™ location for assistance in filling out a Missing Mail request.
Is there an email address for Canada Post?