What does DHL Singapore do?
DHL Express is an international courier service in Singapore that provides a customised door-to-door logistics solution for businesses and end customers.
However, you are not allowed to send flammable, hazardous liquids by general air freight and DHL Express, such as aerosols, alcoholic beverages, nail polish, perfumes containing alcohol and poisons. Other hazardous substances that are prohibited include corrosive liquids and biological samples.28-Jan-2022
Does DHL deliver in Singapore?
Does DHL Express deliver on public holidays in Singapore? Yes, our Same Day Delivery services for time-sensitive, urgent shipments are available 24/7, 365 days a year. Please contact our Customer Service team for more information.
The waybill is usually attached to the exterior of the shipment package, whether it's a DHL Express box or DHL envelope. This allows for anyone handling the shipment to easily access important details.
What happens if DHL does not deliver on time?
If a late delivery occurs for any piece within the shipment, the refund or credit will be given to the portion of the transportation charges applicable to the entire shipment.
It means what it says, when your package arrives at the DHL distribution center, “ someone will call you when it's there”. WHETHER DHL delivers it, or you go out to pick it up, is what needs to be determined when you get that call. IF for some unknown reasons they don't call, you can always call them. Yes, usually.
What is not allowed in DHL?
Examples include activated SIM cards for mobile telephones, gift cards, event tickets, lottery tickets, money or postal orders, pre-paid phone cards, tickets (blank stock), vouchers/tokens, unused stamps etc.
There are some obvious things that you cannot send with DHL (such as animals, illegal substances, guns and explosives for instance). But there are also less obvious items that DHL can't transport, including aerosols, perfumes, aftershaves, eau de toilettes and cash.
Does DHL open packages?
No, they don't immediately open your package without any reason. Your package wi definitely go through a scanner machine (x-ray) and screen your items.
Head of SP Parcels, SingPost, Freddy Chang said, “SingPost is happy to offer our POPStation services to DHL. As Singapore's leading locker services provider, our goal is to provide maximum convenience to customers.18-May-2022
How long does DHL take to deliver in Singapore?
Please keep in mind that delivery times can vary depending on the product/service and origin/destination relation, from 2-3 days for neighboring countries and up to 20 days for countries with long distances. The merchant or online shop usually indicates the expected delivery time on its website.18-May-2022
If you track your shipment and it appears to be on hold at the destination, it may be because the receiver has closed its deliveries at the moment.18-Mar-2020
What is a DHL number?
A tracking number or ID is a combination of numbers and possibly letters that uniquely identifies your shipment for national or international tracking. Usually, the shipper or online shop is able to provide the tracking number or ID.18-May-2022
How do I get my waybill number?
Your waybill number is your tracking number. It can be found in your email and sms notifications, which you will start receiving after the order has been finalised. Throughout your parcels journey you will get several reminders via email and mobile.
Delivery delays can be caused by events beyond the control of DHL, e.g. weather events, local disruptions like public holidays, customs or strikes. In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop.18-May-2022
Can I get a refund if DHL is late?
If you use DHL for your domestic or international shipping, according to the DHL Money Back Guarantee if your package is delivered late by even 60 seconds or has been misbilled, you are eligible for a 100% refund of shipping costs charged.
If your shipment is lost, damaged, missing content, or it arrived later than the published delivery commitment, you will need to complete the correct corresponding claim form to ensure that DHL has all relevant information necessary to process your claim and resolve the situation as quickly as possible.
How many delivery attempts will DHL make?
What happens if I miss my DHL delivery? They will try 2 or 3 more attempts to deliver you package to you. If you missed any and can track it either you can pick that up from their pickup point or as them for another attempt when you are at the place. What time is “end of day” for DHL delivery?
DHL is required to get your signature when they deliver a package. If you are not at home they can't leave it just at your doorstep unless you have given them permission to put it in a safe location as your garage, garden, etc.
How do I know when my DHL package will arrive?
Simply enter this number into Circuit Package Tracker, push 'Track my package, we will then show you the different stages your package has gone through and its current location. You may even get your estimated time of arrival If DHL has shared this with us.
What does DHL Singapore do?