What does it mean when it says Package not due for delivery on FedEx?
The trucks are overloaded and don't have space for any additional packages. The shipper had chosen the allowed early delivery date when sending the package, meaning that he or she didn't want the parcel to be sent before that date.
“No scheduled delivery date at this time” means we don't have a delivery estimate, or we don't have the package yet. You might see this status if your shipment is delayed or there's a handling exception. (See below for exception examples.)
What happens if FedEx doesn't deliver my package on time?
We offer a money-back guarantee for every U.S. shipment. You may request a refund or credit of your shipping charges if we miss our published (or quoted, as in the case of FedEx SameDay®) delivery time by even 60 seconds. This guarantee applies to all U.S. shipments, commercial and residential, to all 50 states.
If your package's tracking status says it was delivered but you can't find it, go to our tracking page and follow these steps: Enter your tracking number or reference number. Select Manage Delivery, then Report Missing Package.
Can I pickup a FedEx package before delivery?
When a shipment has to be there quickly, you can count on FedEx Express to deliver. In fact, with our Hold at FedEx Location options, express packages and palletized freight are often available for pickup even before the scheduled delivery time at a nearby FedEx Office or FedEx World Service Center®. FedEx 2Day®A.M.
No problem. Whether you need to sign for your package or just want a little extra security, it's easy to request to hold a package for pickup at a convenient location near you. See the three easy steps below for more information. Go to our tracking page and enter your tracking number.
Does FedEx deliver without updating tracking?
Packages in the FedEx system are scanned at various points between pickup and delivery. It isn't unusual for a package to go more than 24 hours without a scan while in transit. Your package may still be on the move and there are no new updates.
If your package's tracking status says it was delivered, but your recipient can't find it, log in to your FedEx account, go to our tracking page, and follow these steps: Enter your tracking number or reference number. Select Manage Delivery, then Report Missing Package.
How accurate is FedEx tracking?
Major Checkpoints Only Update Tracking Some of their scans don't even work to update the information. Instead, FedEx relies on its facilities to update tracking information. This doesn't deliver the most accurate information because it can still take several days before a driver can pick up the package and deliver it.07-Apr-2022
Claims for undelivered or lost shipments must be filed within nine months of the shipment date. You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form.
How late can a FedEx package be delivered?
Delivery times are Monday through Saturday, between 9 am and 8 pm. With FedEx Appointment Home Delivery, you can schedule a drop off window between the hours of 9 am and 8 pm. For overnight shipments, FedEx offers three service levels with different delivery times.09-Sept-2020
If you've ordered a package to be delivered to your house and it arrives late, you have a right to contact the retail company for a refund. Under the Consumer Contracts Regulations—laws established in 2014 to regulate purchases made online or over the phone—you're entitled to request a refund for late packages.
Does FedEx pay for lost packages?
You can file a claim for a missing FedEx package within nine months of its shipment date through the company's Express, Ground, or Freight services. FedEx allows shippers or recipients to file a claim for any packages that are lost, damaged, or arrive with missing content.27-Nov-2020
FedEx provides a clear claim process for stolen packages. As such, if you placed an order and shipped any items through FedEx, you can easily claim the lost package online. Once you have placed the claim, the courier resolves the claim within five to seven days.28-Jul-2020
Does FedEx take pictures of delivered packages?
Ready for a picture-perfect delivery? FedEx Express® and FedEx Ground® are the first nationwide carriers to announce that they will provide picture proof of delivery without requiring an account or login for U.S. residential shipments released without a signature.
If you're the shipper and you want your package to arrive faster than the 2 day shipping time specified, sign in to your FedEx account or call 1.800. Go. FedEx 1.800. 463.3339 to change your shipping speed.
Can you pickup a package before it's delivered?
Yes, you can pick up a package from the USPS before it's delivered. The USPS understands that not everyone wants to wait for a package. That's why they have implemented two services to help their customers pick up packages before they're delivered.20-May-2022
Did you know? You can use the FedEx Delivery Manager® Business Toolkit to let your customers know they can take more control over their deliveries. With FedEx Delivery Manager, they can request that their package be held at a nearby location for pickup.
How do I know which FedEx location my package is at?
463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.
FedEx Office has started asking customers to show photo identification when mailing packages from one of its 1,900 stores.30-Apr-2018
Does FedEx take a while to update tracking?
Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it's not unusual for a shipment to go more than 24 hours without an update while it's on its way to the final destination.
What does it mean when it says Package not due for delivery on FedEx?