What happens if a parcel I sent gets lost?
The police may investigate a missing parcel. You'll need to report the stolen parcel to the police and if you've been burgled, call 101. Without evidence from witnesses, or footage from a security camera or smart doorbell, it might be hard for anything further to happen.16-Mar-2022
Contact our Customer Care team on (01534) 616616 or customercare@jerseypost.com.
Is Jersey part of the UK for Royal Mail?
From wiki: Jersey is not part of the United Kingdom, and has an international identity separate from that of the UK, but the UK is constitutionally responsible for the defence of Jersey.25-Sept-2018
However, as a rough guide we say: UK, other Channel Islands and Isle of Man - 3-5 working days. European addresses - 7-10 working days and Rest of World destinations up to 10-12 working days. Please note - these timescales are for letters and documents.
Who is responsible for missing package?
As a general rule of thumb, if you don't see any evidence to suggest otherwise, the seller or shipper is responsible. If a package is marked as delivered and you have not seen it, then the seller is responsible. The exception is that if a package is actually lost prior to being marked delivered.15-Nov-2019
Bad timings. You are legally entitled to expect deliveries within the time frame agreed with the vendor or, if no time slot was agreed, “without undue delay” and not later than 30 days. If this does not happen, you are entitled to a full refund, as stated in the Consumer Contracts Regulations 2013.10-Sept-2018
Is postage to Jersey the same as mainland UK?
Are prices different if I'm sending mail to the Channel Islands or Isle of Man? You can send mail to these places for the same price as UK destinations.
The most popular postage service is Parcelforce, who offer delivery to Jersey in 2 working days. You can also choose to have your parcel collected from your home or work address by a courier, or if being able to drop off at the Post Office is easier, you can book that option too.
Does Hermes post to Jersey?
HubEurope has teamed up with Hermes to offer the first alternative home delivery service for Jersey-based fulfilment houses and retailers looking to ship products to the UK.
Is Jersey part of Great Britain, the United Kingdom or the British Isles? Jersey, Guernsey and the Isle of Man are part of the British Isles. England, Scotland and Wales make up Great Britain, while the United Kingdom includes Great Britain and Northern Ireland. Jersey is a British Crown Dependency.
Does Jersey post deliver on Saturday?
Our delivery days are Monday - Friday. Please note that there is no mail plane on Saturdays, Sundays and Bank Holidays.
Jersey and the other Channel Islands, have never been part of the EU, nor associate members.
Do lost packages ever get found?
For the U.S. Postal Service, that would be the Mail Recovery Center (MRC) in Atlanta, its official lost and found department. Known at one time as the Dead Letter Office, the Mail Recovery Center works to reunite undeliverable packages and letters with either sender or recipient.11-Jan-2016
A Lost Article is defined as any mailing that has not been received and has not been returned to the sender. Customers may file claims for damaged and/or missing contents immediately, but no later than 60 days from the date of mailing.
Do you get a refund if your package is stolen?
Are carriers responsible for stolen packages? USPS may reimburse you for stolen, lost or missing packages if the mail was insured. If your packages weren't insured, they likely won't issue a refund. Instead, you'll want to contact the seller.
If you qualify for a return but the seller won't give you your money back, you have some options:
Is Jersey classed as overseas for postage?
Despite being located in the English Channel, it isn't technically a part of the European Union. That means that when posting to Jersey, your delivery will be classed as international, and as such will require customs duties to be completed.
VAT is due on any commercial item sent from Jersey to the UK including anything sold by members of the public (for example, anything you sell on ebay). Regardless of the value, you must pay VAT on the item.
Do you need customs form for Jersey?
Yes, any goods or gifts, with the exception of personal correspondence need a fully completed and signed customs declaration form. This includes Jersey, Guernsey, Alderney, Herm and Sark. Please be aware: Gifts and goods sent to Jersey may be liable for Goods and Services Tax (GST), currently 5%.
If you need to post to Jersey, DPD Local Online can guarantee you a first-rate parcel delivery service. We offer the best deals and the cheapest shipping to Jersey from the UK.
Can you ship to Jersey from UK?
As Jersey is not a member of the European Union, goods being posted from the UK to Jersey will be classed as international deliveries; therefore, you will need to complete customs documentation before sending.
What happens if a parcel I sent gets lost?