What happens if I miss an An post delivery?
You have a number of options available if you miss a delivery: Collect your item by bringing your 'sorry we missed you notice' (also called a Docket In Box or DIB notice) and personal identification, such as a driver's licence, to your local Delivery Service Unit. Nominate an agent to collect the item on your behalf.
Arrange a free redelivery to a Post Office® and collect it from there. Want your item as soon as possible? Then pick it up in person from your local delivery office - the address will be on the Something for you card.
How do I contact Australia Post about delivery?
For help and support on this service, you can email us at textyourchoicefeedback@auspost.com.au. If your query is regarding your delivery, please visit our help section or call us at 13 76 78 (13 POST).
What does 'attempted delivery' mean? This is where a driver tried to deliver your item but was unable to because either: no-one was home. the front door was not easily accessible (e.g. gated property, pets, secure apartment block).
How long does redelivery take?
Customers should allow 2 days for Redelivery (the letter carrier picks up the completed notice the first day, and redelivers the item the second day).
If a shipment requires, either an indirect, direct or adult signature, and a delivery attempt is made, but no one is there to sign for the package, the driver will leave a door tag at the recipient's door.
Can I pick up my parcel from Auspost facility?
Pick up from a Post Office You'll get an email when your parcel arrives, and SMS if requested. If you've got the Australia Post app, we'll also send an alert to your mobile. Just bring your photo ID like a driver's licence, and collect from the Post Office within 10 business days.
Please note: That we deliver Monday to Friday 7am to 5.30pm and Saturday 7am to 2pm. We currently cannot give specific times for deliveries. We will attempt to deliver a maximum of 3 times, after which you will need to collect your parcel from the depot.
Can I collect my mail from the post office?
We offer a range of postal services to send, collect and return items, including regular sender services.
Meet the MyPost Business chatbot, your 24/7 assistant - Australia Post.15-Nov-2021
How do I call directly to the Post Office?
Agency Details
Please call 0345 722 3344 for more information.
What happens to a package when no one is home?
If no one is home when the letter carrier attempts delivery, the letter carrier will leave a notice and return the item to the Post Office. Check the notice for specific instructions or call 1·800·ASK·USPS to have the mail redelivered.
How late does Australia Post deliver. Australia Post's domestic delivery service starts at 7 am local time and wraps up at 5 pm local time. For a surcharge, they will also deliver on Saturdays; however, only until 1 pm in your time zone.
What does failed delivery attempt mean?
A failed delivery attempt means that the driver tried to drop off the package at its designated address and was unable to do so. If a delivery attempt is made and fails, this may occur for a number of reasons: The item came in a package which would not fit in the available mailbox receptacle.
Senders can also purchase additional services to restrict delivery to only the specific addressee or to have a signed receipt mailed back. When certified mail can't be delivered in person, the letter carrier will leave a copy of Form 3849, which includes instructions for arranging redelivery.26-Sept-2017
How do I schedule a package redelivery?
Get the Mail You Missed Redelivered. If we missed you when we tried to deliver your mail, you can schedule a Redelivery online using a tracking number or the barcode number shown on the back of your PS Form 3849, We ReDeliver for You! Redeliveries can be scheduled online 24 hours a day, 7 days a week.
This is where a driver tried to deliver your item but was unable to because either: no-one was home. the front door was not easily accessible (e.g. gated property, pets, secure apartment block).
Can you pick up undelivered mail from the Post Office?
Customers may go to their local Post Office pickup location based on the information on the back of their Redelivery Notice. Customers may go to the Post Office to pickup the item on or after the date and time indicated on the PS Form 3849 delivery notice.11-Oct-2022
The post office makes it easy to pick up a package before a mail carrier delivers it. In particular, the Package Intercept and Package Hold services can accomplish this. There are several benefits of using these services even though both do cost a fee.20-May-2022
Can I leave a note for direct signature?
Yes, you can leave a signed note that FedEx can take as evidence, and leave your package in a safe place at the courier's discretion. This could be a signed door tag alongside a FedEx signature release form.03-Jun-2021
What happens if I miss an An post delivery?