What happens if the courier loses my parcel?

As mentioned earlier, if the courier left it somewhere that wasn't previously agreed and it's now gone, you should contact the retailer. They should replace it and then claim on their business insurance for any losses. If a thief breaks into your home to steal the parcel, you could make a home insurance claim.16-Mar-2022

What do I do if my post is not delivered?

Lodge or file your complaints online for postal services of Department of Posts. A complaint can be filed or lodged for cases of loss of parcels, non-delivery or wrong delivery of article, non-refund of charges, non receipt of acknowledgement, etc.

What if my parcel is lost Dtdc?

In the event of any loss DTDC shall provide COF (certificate of facts) on request. A COF charge of 0.2% on the invoice value shall be charged. 12) No claim shall be entertained by DTDC for any loss or shortage damage non-delivery / breakage / leakage / pilferage, etc.

How do I write a complaint letter about delivery?

Sir/Madam, I would like to lodge a complaint regarding the non-delivery of my parcel sent through your courier services company i.e. ____________ Limited. I am very disappointed with your company's poor services. Kindly note the following details about the said parcel.

Who is responsible when a parcel goes missing?

retailer

How do I get a refund from item not received?

If you qualify for a return but the seller won't give you your money back, you have some options:

Write a complaint letter: we have advice to help you do that and a sample letter.
Consider getting help from a consumer organization like Call for Action, Consumer Action , or the Better Business Bureau.

How do I contact India post delivery?

General Manager (Operations)
Centre For Excellence in Postal Technology.
Mysore, Karnataka, 570010.
E-mail : webinformationmanager@indiapost.gov.in.

How do I file a complaint against my postman?

For online lodging of complaints and status update through website www.indiapost.gov.in (Go to home page and click on Customer Complaints link, select option Register Your Complaint for lodging complaint and select option Track your Complaint for knowing the position of the case.)

What happens if a courier loses a parcel in India?

You can file a complaint for loss of parcels, non-delivery or wrong delivery of an article, non-refund of charges, and non-receipt of acknowledgement among others.11-Mar-2019

How do I raise complaint against DTDC?

DTDC Customer Care :

DTDC Customer Helpline Number: 080-25365032, 25365039.
Email Support: dtdcco@dtdc.com, css.co@dtdc.com, dtdcho@vsnl.com.
Website: https://www.dtdc.in.

What is owner risk in DTDC?

The Risk Surcharge for “Owner Risk” or “Carrier Risk” shall be calculated as per the minimum charges or percentage of the Declared Value for Carriage, whichever is higher. Service Tax shall be applicable on the applicable Risk Surcharge.

How do I complain about a delayed delivery?

Missing or late delivery? Complain to the retailer. You should complain to the retailer as it is responsible for undelivered goods, not the courier. This is because your contract is with the retailer, who you bought the goods from.06-Jun-2022

How do you write a lost item in an email?

Dear Manager, I am writing this letter to you to file a complaint regarding missing office items. Last week, I kept a few items, including stationery, files, and some packages, in the storeroom of the 2nd Floor. The store is always locked, and only I, along with the Janitor, have access to the room.

How do you write a complaint order?

How To Write A Complaint Letter?

Write the letter in a polite manner.
Always introduce yourself first at the left of the letter.
Never forget to mention the date of writing the letter.
The letter of receiver or recipient should be properly mentioned along with Pincode.

What to do if a parcel is stolen?

What should I do if my parcel is stolen? If you have something valuable stolen, you can report it to the police by calling 101. But you'll probably find that you're just as well taking it up with the retailer. Some companies will send you a no-questions-asked replacement, as they want to keep you as a customer.13-Oct-2021

What to do if a company refuses to refund you?

Company Won't Give You a Refund? Here's How to Get Your Money Back

Try to Work it Out with the Merchant First.
Option 1: Request a Chargeback.
Option 2: Consider Mediation.
Option 3: Sue in Small Claims.
Option 4: Pursue Consumer Arbitration.
FairShake Can Help Make Arbitrating a Breeze.

Does India Post call before delivery?

Q10- Does speed post call before delivery? Ans- Delivery will be done between 9 am -- 6 pm, based on service level. If your sender has chosen for priority or express shipping, the item will reach you within precisely the exact same evening or early next morning.

How do I contact my local post office?

Agency Details

Website: U.S. Postal Service (USPS)
Contact: Contact the U.S. Postal Service.
Local Offices: Locate a Post Office.
Toll Free: 1-800-275-8777. 1-800-222-1811 (Track and Confirm a Package)
TTY: 1-877-889-2457.
Forms: Postal Service Forms.

How much time Speed post takes?

Domestic

How do I write a letter of complaint to the postmaster?

Dear Sir, I am sorry to complain against the new postman of our locality. He throws letters, parcels, etc., here and there in a wild manner. He is also very careless.09-Jul-2018

Can a lost parcel be found?

If your parcel is lost, sometimes courier companies can track it down. The courier company will try to locate your package in one of their depots and deliver it to you. To make this possible, you need to inform the company you booked the service from as soon as you notice that something is wrong in the tracking system.19-Mar-2020

What happens if the courier loses my parcel?