What happens if you miss your DFDS ferry?

If you missed your sailing, you have no claim for refund or credits of the amount paid for the trip. On our English Channel services, if you miss your ferry crossing for any reason, you can transfer free of charge (subject to availability) to the sailing directly after your original booked crossing time.

What country is DFDS from?

Copenhagen , Denmark

Where is DFDS head office?

Can I change my ferry time DFDS?

You are unable to make changes to your booking online once the journey has commenced. To change any parts of your booking whilst travelling, please contact us on live chat or for Dover-France or Newcastle-Amsterdam bookings call 0344 848 6090 and for Newhaven-Dieppe bookings call 0800 917 1201.

How can I call DFDS?

Groups:

How do I contact DFDS at the weekend?

Can't find a good price or need advice? Open Monday-Friday 8:00 - 18:00 and on weekends and bank holidays 10:00-18:00 - call +370 46 323 232 or email pax.lt@dfds.com. We make sure every customer gets friendly service and attention.

Who owns DFDS shipping?

DFDS Seaways

Where are DFDS ferries flagged?

We have 3 French flagged vessels operating on the Channel: Côte Des Dunes. Côte Des Flandres. Côte d'Opale.

What does DFDS ferry stand for?

Det Forenede Dampskibs- Selskab

What time can you board DFDS?

CHECKING IN: We start the check-in from 13:00 instead of 14:00 . The boarding time is 15:00. Check-in: 1:00 pm - 4:45 pm Boarding: 4 p.m. - 4.45 p.m. The ferry leaves daily at 5 p.m. The check-in closes at 4.15 pm at the latest.

How many ships does DFDS own?

As one of the leading ferry companies, DFDS operates passenger and freight routes in Europe. With a fleet of more than 50 ships, we bring around six million people safely each year across the Baltic Sea, the North Sea and the English Channel.

How do I contact Ferrysavers?

Allianz Worldwide Partners customer services: 020 8603 9653.

Can you get an earlier ferry than booked DFDS?

Depart on any sailing within 72hrs either side of your booked crossing for no additional costs on arrival at the port, subject to availability. No administration fees – only pay the difference in fare price to travel more than 72 hours either side of the booked crossing.

Can I board an earlier ferry?

Usually, the ticket that you purchase is only valid for the crossing you have booked. Some ferry companies allow you to change your departure time at the port, but this usually only happens if multiple ferry sailings are available per day.29-Nov-2021

Can you get a refund on ferry tickets?

Most ferry companies will offer full refunds if you cancel your ferry tickets with enough time in advance. Using the Ferryscanner website, you will be able to see the free cancellation period during the booking process.30-Jun-2022

Can you take food on a DFDS ferry?

DFDS state that you are allowed to take your own food and soft drinks on board to be consumed in your cabin (no alcohol).

How many people work for DFDS?

Between 2013 and 2021, the average number of employees at DFDS increased, peaking in the 2021 fiscal year at almost 8,900 employees.

Can you cancel a ferry booking?

In order to cancel your ferry tickets, you need to make a cancellation request at least 3 days (72 hours) before your ferry is scheduled to depart.

How long is the Newhaven Dieppe crossing?

4 hours

Are dogs allowed on DFDS ferries?

Foot passengers can only bring pets if they book a pet friendly cabin. There are kennels onboard the ship. These are for dogs only and are bookable via the contact centre. It is also possible to keep your pet in the vehicle during the crossing, but it must be properly secured inside the vehicle.