What is DHL eCommerce solution?
DHL eCommerce Solutions provides domestic and international parcel delivery for high volume business customers. We support your processes with end-to-end shipping solutions to help enable your e-commerce business.18-May-2022
DHL Express and DHL eCommerce are two separate companies owned by the same parent: Deutsche Post DHL Group. DHL Express exclusively provides international services, while DHL eCommerce offers both domestic and international services.
Who delivers DHL eCommerce?
DHL partners with local postal services to offer domestic shipping services. In the US, USPS handles the final mile and return pickups, while DHL manages the initial pickup and sorting of the packages. Cost-Effective, B2C Shipping Solution For Parcels Under 1 lb.
DHL eCommerce provides standard domestic and international carrier services, as well as return solutions and eCommerce logistics tools. They specialize in high-volume shipping, partnering with different carriers to handle last-mile delivery (in the US, the USPS handles DHL eCommerce's last-mile delivery).
How long does it take for DHL eCommerce to deliver?
Please keep in mind that usual delivery times can vary depending on the product /service and origin/destination relation, from 2-3 days for neighboring countries and up to 20 days for countries with long distances. The merchant or online shop usually indicates the expected delivery time on its website.18-May-2022
The most common reason that it takes DHL a long time to deliver a package is that the seller hasn't shipped it out yet. DHL can't deliver anything until the package arrives at one of their facilities. It can sometimes take a seller up to two months to ship out a package.27-Oct-2021
Is DHL eCommerce door-to-door?
DHL Parcel International Direct offers door-to-door tracking including delivery confirmation, through your ultimate shipping dashboard. Simply log onto the DHL eCommerce Solutions Customer Web Portal for full piece-level visibility to the final destination.
DHL eCommerce's Expedited Max boasts of the fastest delivery, between 2 to 3 transit days. This is perfect for online merchants in search of quick, predictable, and cost-effective shipping options.01-Oct-2019
Does DHL eCommerce deliver on weekends?
No, DHL does not ship on Sundays in the United States. DHL also does not ship on Saturdays in the U.S. It does, however, ship on Saturdays and Sundays in several countries around the world, including many countries in Asia.26-Jul-2021
DHL eCommerce Packet Plus do not require a signature on delivery.
Why is my package stuck at DHL?
If your package has already arrived in your country and the DHL tracking info has not updated since it's arrival, it is likely because your package has been handed off from DHL to your local postal provider for the final leg of delivery. Sometimes DHL tracking will end, or “freeze”, once this hand off has occurred.01-May-2019
If you don't have a tracking number available and just want to check when DHL usually delivers to you, go to the parcello page and click on the button "Only the times (without tracking number)". Then you enter your address and a time window will be displayed.
Are DHL packages delivered by USPS?
Upon arrival, DHL (or FedEx Smart Post) will "hand off" the package to the local postal service. In the States, that's USPS, but local postal delivery varies by country. Express and Ground services are different.27-Apr-2021
DHL eCommerce is a tracked mail service that uses the USPS for the US domestic leg of the journey and the local postal service in the destination country to make the final delivery. Using your DHL tracking number, you'll be able to track your package with USPS and through the DHL eCommerce site.
Can you drop DHL package at USPS?
The DHL SmartMail Parcel Return product allows your customers to return parcels by placing them directly in their mailbox or at any U.S. Postal Service (USPS) collection site, with visibility throughout the entire process.
DHL eCommerce is a tracked mail service and can be tracked via the ParcelsApp.com tracking tool using your DHL eCommerce tracking number. Tracking updates will be less frequent than a standard courier service.
Where is DHL eCommerce distribution center located?
DHL eCommerce Solutions, a division of Deutsche Post DHL Group, has located its first fully-owned U.S. distribution center in Mableton, at 1370 Discovery Industrial Court. The 15,000-square foot facility has convenient access to I-285, I-20, and Hartsfield-Jackson Atlanta International Airport.02-Oct-2020
Is DHL Faster than FedEx? It depends on the desired route. FedEx shipping service is typically faster for domestic transportation in the US. As for international shipping, the DHL Express service is usually the fastest shipping option with completed deliveries in up to three business days.
Why is my DHL eCommerce tracking not updating?
This is common during holiday periods or when there is a backlog in shipments. If it has been more than 48 hours since the package was shipped, contact your 3PL or DHL customer service to inquire about the status of your package.05-Jul-2022
DHL has to wait its turn just like everyone else. Port congestion doesn't usually cause too much of a delay. At most, your package may be on hold for a day or two before it resumes its progress once more.26-Jan-2022
What does en route to DHL eCommerce distribution center or awaiting processing mean?
1. The package is awaiting pick up by DHL eCommerce. When an order is shipped with DHL eCommerce, the fulfilment center or company that packed and labelled the order has to palletize or put the package in a DHL trailer. They then have to wait for DHL eCommerce to pick up either the pallets of packages or trailers.
What is DHL eCommerce solution?