Where can I complain about HDFC FASTag?
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You can check your HDFC FASTag application status there. Usually it takes 7 days if you are residing in a metro city and will take 15 days if you are in non metro city. If you have applied for FASTag offline, than you can get to HDFC FASTag Customer Care and call at 1800-120-1243.13-Nov-2022
How can I access my HDFC FASTag account?
If you have registered as an individual, you can access your account using the Retail Login. Instead, if you have signed up as a corporate user, you can log in from the Corporate Login on the home page of the FASTag portal. 4. Enter your password and then click login to access your FASTag portal.
In case ETC equipment are not working and your NETC FASTag account is having sufficient balance, please pay the toll fee in cash at the plaza. Additionally, please call our customer care or 1033 helpline to report the issue with the concessionaire.
How do I contact FASTag customer care?
We are delighted to answer your queries. Feel free to contact us on below given Customer Care Numbers: Please call 1800 3006 9090 / 1860 266 6888 (Local call charges applicable) Timings: 24*7.
Raise a surrender request with the FASTag issuer bank & close your wallet to get the unused amount refunded
Is FASTag issued immediately?
There are authorised physical points all across the country to get free FASTag. You can find temporary booths at NHAI toll plazas providing FASTags. Similarly, there are FASTag booths at RTOs, transport hubs, several petrol stations, and service centres. There you can get a FASTag almost instantly.06-Jun-2022
If you have a Paytm FASTag, it automatically gets linked to your Paytm Wallet. Hence, you don't need to activate your FASTag separately. All you need is to be KYC verified and your FASTag will automatically be activated. Just affix it to the windshield of your vehicle & you will be good to go!17-Aug-2022
How do I complain to FASTag?
MORTH/NHAI/IHMCL has launched 1033 helpline number for addressing FASTag complaints at toll plaza level. Customer can simply dial 1033 from Mobile/Landline for the following issues: Stopped at the plaza for Tag blacklist reason even though Tag is not blacklisted.09-Feb-2022
What is FASTag customer ID? You get a customer ID with your FASTag sticker. It is sent along with the FASTag welcome email, containing 13 digits starting from 17 (such as 17xxxxxxxxxxx). A customer ID, also known as user ID, allows you to log in to your FASTag account.06-Jun-2022
How do I check MyFASTag details?
You can either check your recent SMS for your FASTag transaction, which will show you your current FASTag balance. Alternatively, if you have the NHAI FASTag, then you can also give a missed call at the toll-free number- +91-8884333331, which is available 24*7.
How to check FASTag balance with vehicle number?
What to do if your FASTag is not working?
What if the FASTag Machine is not working at the toll? In case the equipments are not working and your FASTag account is having sufficient balance, please pay the toll fee in cash at the plaza. Additionally, please call on 1033 toll free number and register the complaint on centralize call center set up by NHAI (Gov.
In order to pass a toll plaza and make the payment digitally, a vehicle now must have a FASTag installed on it. Vehicles, without FASTags, will be charged twice the original fee on passing a toll plaza.15-Feb-2021
Is toll free if FASTag is not working?
If the scanner at a toll plaza fails to read a valid and functional FASTag, the user is exempted from paying toll tax and can drive through the toll plaza free of cost.
A customer may call concerned bank's Toll-free number written on the back side of the tag. Customer has to mention his or her user credentials (mobile number against which the tag has been registered, Vehicle Registration Number (VRN) etc).
What is FASTag customer ID?
FASTag customer ID is a 13-digit number that starts with the number 17. If you forget or have lost your Customer ID received with the Fastag sticker then follow the below-mentioned steps to know your Fastag Customer ID through Vehicle Number.13-Nov-2022
Your registered mobile no. while purchasing the FASTag is your registered mobile number & if that is not the
Can we reuse FASTag?
You cannot do this at all, it is absolutely forbidden. If more than one FASTag is used in a vehicle, then users may face problems or get blacklisted.16-Feb-2021
Call the customer support number and you will be guided through the process of closure/deactivation. You can call up the customer care number @ 400 or 8800688006 to block the FASTag account.
Can I replace damaged FASTag?
Please call our Customer Care on 1800 419 6606 for replacement of the FASTag. The new tag issued to you will be linked to your old tag account and relevant balance amount will be transferred in the new tag.
Where can I complain about HDFC FASTag?