Where can I see my orders on AliExpress?
Access AliExpress website and login with your email address and password. Go to "My AliExpress" and then click on "My Orders".
What can I do if my order doesn't arrive within the seller's guaranteed delivery time? You can submit refund requests up to 15 days after your order has been completed. You can do this by opening a dispute in the order details page. Please note that you can only open one dispute per order.
How long does it usually take for AliExpress to deliver?
15 to 45 working days
Please note that the Aliexpress order number and tracking number are different numbers. The Aliexpress order numbers are similar to the following 502370139095420, 70050660905420, 86087307282773, while the tracking numbers look like this: YT72760621444007800, ZA247945542HK, 460230324276, RY505557973CN.
Does AliExpress send confirmation email?
To close a transaction on AliExpress, you need to confirm the acceptance of goods by clicking suitable buttons. You will also get email alerts requesting you to 'confirm' if you accept the product.
In case the customer received the order and is happy with it, it's necessary to confirm delivery. This action indicates that the product reached its destination and the seller can get their money. The profit for the seller is that they see that the customer is happy with the product and they get the payment.23-Dec-2019
Does AliExpress refund money?
Does AliExpress Refund Money? Yes, AliExpress does offer refunds. With a huge range of products offered in the store and numerous businesses operating on the platform, many things can go wrong. Because of this, AliExpress has created the Buyer Protection Program to grant its customers the right to refunds.
One of the reasons AliExpress takes a long time to ship is that delays occur with the seller. Unlike Amazon, which has several warehouses where sellers can store their goods, AliExpress has to wait for sellers to send their items to them.19-May-2022
How can I contact AliExpress?
We know you're itching to check out what AliExpress has to offer, so we'll give you the answer right away: Yes, AliExpress is a safe place to shop, but it's not completely risk-free. From counterfeit goods to undelivered parcels, there are things to be wary of when shopping on the platform.02-Aug-2022
How long does AliExpress take to ship 2022?
The shipping method you choose will determine the time it takes for AliExpress sellers to deliver the products. Options include: AliExpress Standard Shipping: 15–45 days. EMS: 7–30 days.06-Sept-2022
Who delivers AliExpress Standard Shipping? It is delivered by AliExpress' shipping partners which include Singapore post (Most used), Correos, Posti-Finland, SPSR, DHL, and Direct Link.19-Sept-2020
Is order ID same as tracking number?
Can I track a package with the order number? Usually, no. The tracking number and order number are two different numbers. The buyers can only track their package thanks to a tracking number, it is not possible to track a parcel with the order number.
Choose the order you would like to track on the orders list. Click “View detail”, and you will get to the page where the useful information about your order is displayed. The tracking number is here. In the “Logistics information” section you will find the tracking number.22-Feb-2019
Are all AliExpress products from China?
Unlike Amazon, the majority of merchants selling products on AliExpress are based in China and source all of their merchandise directly from Chinese manufacturers.15-Jan-2022
If you haven't received any email updates about your order, it is likely the emails were marked as spam. Some email providers may mark our emails as spam or completely block them. Be sure to check your spam folder for emails about your order and make sure to add Threadless to your safe list.12-Jan-2021
How long does it take to get an order confirmation email?
between five and 60 minutes
A few reasons this may have happened: You may have typed your email address incorrectly. This would make it impossible for us to send you an email. You have a spam blocker that is prohibiting confirmation emails from being received.
How long does it take to receive a refund from AliExpress?
3-20 business days
India bans AliExpress, 42 other Chinese apps over security concerns | Business Standard News.24-Nov-2020
What happens when AliExpress seller doesn't ship item?
If the shipment is not completed in the required time on the order page, AliExpress will close the order and return all the funds to you.
Where can I see my orders on AliExpress?