Who do I complain to about my local post office?
To contact the OIG, please call 1-888-877-7644, email hotline@uspsoig.gov, visit USPS OIG Contact Form, or mail 1735 N Lynn Street, Arlington, VA 22209-2020.
Protect Yourself From Email Scams Be aware that the U.S. Postal Service does not notify customers of package delivery attempts, or request personal information, via email. Poor grammar and spelling errors are a good indication that the email is fraudulent. If the email requests “immediate action,” it could be a scam.06-Jan-2022
Can you reply to a USPS email?
To hear back from a USPS representative, leave your email, phone number, and/or mailing address. Your email is required to send feedback.
Call USPS Postal Service Customer Service at (800) 275-8777 or contact your local Postal Service Consumer & Industry Contact office.
Does the post office take complaints seriously?
If your business is experiencing a delivery issue or has a concern regarding customer service, the email service or a telephone call offer a convenient way to discuss the problem. For more serious concerns, such as potential theft or fraud, the USPS Office of the Inspector General takes the lead.22-Jan-2019
Louis DeJoy is the 75th Postmaster General of the United States and the Chief Executive Officer of the world's largest postal organization. Appointed by the Governors of the Postal Service, DeJoy began his tenure as Postmaster General in June 2020.
Does the US Post Office send emails?
Postal inspectors said consumers should be aware that the USPS does not send send text messages or emails about unclaimed packages or delivery attempts. To help consumers beware of the scam, the postal inspectors issued the following tips: Do not click on any links or attachments. Do not give out personal information.04-May-2021
The USPS will not send certain things via email. "Be aware that the U.S. Postal Service does not notify customers of package delivery attempts, or request personal information, via email," the USPIS explains on its website.03-Feb-2022
Can USPS tracking be faked?
The fraudulent text is used to lure the recipient into providing sensitive and personal information. The USPS says it offers many tools to track mail but customers who use these services are required to either register online, or initiate a text message with the USPS, or provide a tracking number.04-May-2021
Send a text to 28777 (2USPS) with your tracking number and a keyword. Keywords tell USPS the specific information you want to know, such whether or not delivery has been attempted.
How long does it take USPS to respond to an inquiry?
Generally speaking, USPS makes claim decisions within 5 to 10 days. The sender or receiver can file the claim, but it must be submitted within 60 days of the shipping date.04-Dec-2020
When a customer calls 1-800-ASK-USPS (1-800-275-8777), the customer service telephone number for the U.S. Postal Service® (USPS®), they will hear a greeting, then a language choice option (press 2 for Spanish).
What happens if USPS loses your package?
You can report a missing USPS package by filing a claim at the USPS claims site. The sender or receiver of a USPS package can file a claim, but the original purchase receipt must be available. You can receive a refund for mail that is lost or never delivered to its final destination as long as the package is insured.04-Dec-2020
A Lost Article is defined as any mailing that has not been received and has not been returned to the sender. Customers may file claims for damaged and/or missing contents immediately, but no later than 60 days from the date of mailing.
What percentage of mail gets lost by the US Postal Service?
What percentage of mail is lost by the US post office? Wikipedia says 3%, but measuring is difficult.
The US Post Service an independent agency The US Constitution explicitly establishes the existence of the US Postal Service, but although its employees are federal employees under the executive branch of the government the agency itself operates on a semi-corporate status.01-Oct-2021
How do I file a claim with USPS?
If your insured mailing has been lost or damaged in transit, you may file an insurance claim:
We're in the digital age, and almost anyone can be reached through email. The postmaster general's contact is Megan.J.Brennan@usps.gov, but as the Chief Executive Officer of a company with a 640,000-person workforce, she's probably inundated with new messages.21-Nov-2018
Who is in charge of a local post office?
Sometimes post offices don't have permanent postmasters. The person acting in the capacity of postmaster is known as the officer in charge, and he will also be listed in the Postal Service directory.21-Mar-2018
Highest Paid Positions in the Postal Service
Who is above the postmaster?
The 9 governors elect the postmaster general, the chairman of the board as well as the USPS inspector general; the governors and the postmaster general elect the deputy postmaster general. No more than five governors may belong to the same political party. The board also has the power to remove all of these officers.
Who do I complain to about my local post office?