Who do I contact to complain about Australia Post?
the Postal Industry Ombudsman
Paul Graham
Who owns Australian Postal Corporation?
the Australian Government
Australian Postal Corporation is a Government-owned body that provides postal and parcel services in Australia and internationally. The corporation employs over 34,734 individuals across its operations in Australia and is headquartered in Melbourne, Victoria.
Is there an ombudsman for the post office?
The Postal Redress Service (POSTRS) is an independent organisation which can resolve disputes between postal operators and their customers when operators have not sorted out the complaints through their own procedures.
Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. Speak to the station manager (postmaster) at a local post office.15-Apr-2022
What does the CEO of Australia Post earn?
An additional four NBNCo executives are in the $1m-plus club, a group of eight people that also includes Australia Post chief executive Christine Holgate, who is on $1.6m a year.30-Oct-2020
Rodney Boys
Who is the boss of Australia?
The prime minister of Australia is the head of government of the Commonwealth of Australia.
If a customer believes an item has been lost, they should contact Australia Post on 13 POST or online and lodge a “missing or late item inquiry form” before making a formal complaint and contacting the Commonwealth Ombudsman here as a last resort.05-Jan-2018
Is Auspost a government job?
Australia Post, formally the Australian Postal Corporation, is the government business enterprise that provides postal services in Australia.Australia Post.
Australia Post has reported a before-tax full-year profit of $100.7 million amid strong growth in its parcel business during COVID-19. Overall group revenue for the 2020/21 financial year was up 10.3 per cent to $8.27 billion, while the 'parcels and services' division realised 17.7 per cent growth.30-Aug-2021
Are Auspost workers public servants?
The postal service is a public service. It is a vital service that is as much about delivering products as it is to the general wellbeing of the nation, keeping people physically in contact with one another.14-Apr-2020
For help and support on this service, you can email us at textyourchoicefeedback@auspost.com.au. If your query is regarding your delivery, please visit our help section or call us at 13 76 78 (13 POST).
Is Australia Post a monopoly?
Australia Post has a statutory monopoly over the delivery of standard letters, which weigh less than 250g and cost no more than $2.80 to send. All other services provided by Australia Post are open to competition.
If you think you have been treated unfairly or without respect, you must raise this with your agency who will work with Royal Mail to address your concerns sensitively and confidentially. Making sure that disabled people get a fair deal as employees and customers is a vitally important part of our work on diversity.
How do I report a mail not being delivered?
For delayed mail, either domestic or international, call 1-800-275-8777 to file a complaint. Or go to USPS online, choose the tab marked "Where is My Package" or "Where is My Mail." For lost or damaged mail, file a claim for either international mail or domestic mail.26-May-2020
The Integrated Voice Response (IVR) system is the telephone system that provides automated USPS® information. When a customer calls 1-800-ASK-USPS (1-800-275-8777), the customer service telephone number for the U.S. Postal Service® (USPS®), they will hear a greeting, then a language choice option (press 2 for Spanish).
Who is above a postmaster?
The 9 governors elect the postmaster general, the chairman of the board as well as the USPS inspector general; the governors and the postmaster general elect the deputy postmaster general. No more than five governors may belong to the same political party. The board also has the power to remove all of these officers.
To find a local USPS number for a specific post office, use the "Locations" link on the USPS website and enter your location. You can call the national USPS number at 1-800-275-8777.04-Mar-2020
How do I email my local postmaster?
We're in the digital age, and almost anyone can be reached through email. The postmaster general's contact is Megan.J.Brennan@usps.gov, but as the Chief Executive Officer of a company with a 640,000-person workforce, she's probably inundated with new messages.21-Nov-2018
Who do I contact to complain about Australia Post?